Dynamic HVAC Engineering Manager at Jon Wayne Service Co. with a proven track record in project management and client relationship building. Expert in engineering design, I successfully led cross-functional teams to enhance customer satisfaction and drive repeat business, achieving significant improvements in project timelines and client engagement.
Knowledgeable Comfort Advisor with proven background in providing high-quality service and fostering customer satisfaction. Successfully advised clients on improving home comfort through tailored HVAC solutions, leading to increased client trust and repeat business. Demonstrated effective communication and problem-solving skills in addressing client needs and resolving issues promptly.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.