Kevin Dromgoole
Summary
Responsible employee committed to being friendly with all guests and efficiently coordinating all services. In-depth knowledge of golf, cart maintenance and, rules. Very intuitive in helping members/customers when they have questions and making them comfortable when concerns arise,
Overview
1
1
year of professional experience
Work History
Golf Cart Attendant
Hershey Country Club
05.2023 - Current
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Used ball picker to recover range balls and then washed them so they could be recycled.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Set up promotional displays and equipment for special events and activities.
Wardrobe Assistant
Hershey Entertainment & Resorts - Hersheypark
05.2022 - 09.2022
- Used sewing machines to execute simple alterations and repairs on clothing.
- Maintained costumes by performing regular dry cleaning and ironing of garments.
- Liaised with hosts, employees and managers to verify appropriately chosen garments for events and occupation.
- Maintained positive, professional attitude during long shifts and when dealing with difficult people.
- Collaborated with park employees to organize and restyle uniforms, utilizing both pre-existing and new pieces.
Education
High School Diploma -
Palmyra Area Senior High School
Palmyra, PA06.2023
Skills
- Organization
- Customer Assistance
- Guest Satisfaction
- Workflow Efficiency
- Customer Inquiries
- Closing Procedures
- Inventory Stocking
- Maintaining Clean Work Areas
- Time Schedule Preparation
- Arranging Necessary Work Materials
Timeline
Golf Cart Attendant
Hershey Country Club
05.2023 - Current
Wardrobe Assistant
Hershey Entertainment & Resorts - Hersheypark
05.2022 - 09.2022
High School Diploma -
Palmyra Area Senior High School
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