Kevin Durr
Westborough,Massachusetts
Summary
Knowledgeable Data Curator and Scrum Master with a diverse background and a strong skillset positioned to excel in a variety of roles. 10+ years of experience in Major Incident Data Curation for dashboards, governance tooling and executive reporting. Proven success in team facilitation to meet goals and deadlines. Strong team collaborator with excellent verbal and written communication skills backed by experience in Data Collection, Agile Thinking, Data Presentation and Lean.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Data Curator
State Street Enterprise Analytics
North Quincy, MA
10.2014 - Current
- Responsible for keeping data assets accurate, current, and usable across systems, dashboards, and reports.
- Develop and maintain data collection processes for enhanced operational efficiency.
- Curate and validate large datasets to ensure data integrity and accuracy.
- Perform ongoing updates to enterprise datasets and ensure downstream platforms are current.
- Maintain business tags and classifications, such as: Root cause, Impact, Division or category labels.
- Collaborate with cross-functional teams to identify and resolve data discrepancies or process blockers, ensuring accurate reporting of key metrics.
- Enhance data quality by implementing rigorous validation and standardization processes.
- Ensure that the data flows properly to the various dashboards and products that use the Major Incident data.
- Apply data validation procedures to support and enforce data integrity.
- Identified data errors and discrepancies and implemented swift corrections.
- Contribute to increased trust in company's analytics capabilities by maintaining a high level of accuracy within all curated datasets.
- Compare dashboard outputs to backend data.
- Train new employees on proper data curation techniques, significantly reducing errors and improving overall productivity.
- Identify opportunities for process improvements within the curation pipeline, resulting in expedited project completion times without sacrificing quality standards.
- Work closely with the Database Engineers to streamline the data management processes by automating repetitive tasks using scripting languages.
- Create detailed documentation outlining data curation procedures, enhancing team efficiency and consistency.
- Monitored data entry processes and worked to improve efficiency and performance.
- Investigate discrepancies caused by formatting, calculations, or refresh timing.
- Product owner and SME for the Major Incident (MI) data collection process from ServiceNow into the Enterprise Analytics Database.
- Prepare and validate the data for end of month executive reporting.
- Generate the Major Incident PowerPoint Slides for the monthly impact and touchpoint report for a critical confidential client.
- Manage the Tableau Dashboards that utilize the Major Incident Data.
- Perform Impact Analysis for any issues or scheduled changes that effect dashboard functionality.
- Respond to and manage the deployment of requested enhancements.
- Responsible for requirements definition and UAT Testing for any Tableau code changes.
- Continuous improvement and Product enhancements
- Worked closely with the Database Engineers to automate the extraction of the key Major Incident data points from ServiceNow.
- Determine solutions based on unexpected changes to the source data that impact the data extraction process.
- Work with the Database Engineering team to define the requirements for enhancements and automation.
- Identify processes to target for automation.
- Perform User Acceptance Testing and coordinate production releases for the PrISM platform.
- Product owner and SME for the Client File Deliveries
- Monitor the Client File Delivery data ingestion process to ensure the data is ingested from the source to the PXO Database.
- Monitor Major Incidents that impact MDB file deliveries and capture any SLA misses that result.
- Manage the resolution of blockers to the process.
Scrum Master
State Street
North Quincy, MA
06.2025 - Current
- Facilitate Agile ceremonies, enhancing team collaboration and communication.
- Ensure Sprint and project deadlines are met.
- Guided teams in implementing Scrum principles, improving project delivery timelines.
- Advocated for Agile best practices, cultivating an organization-wide culture of agility and responsiveness.
- Manage the Jira Board.
- Collaborate with stakeholders to prioritize product backlogs, ensuring alignment with business goals.
- Analyze team performance metrics, implementing strategies for enhanced efficiency and effectiveness.
- Projects include: DataVantage, Italy Transfers and Inheritances and Bionics Benefits Dashboard.
Lean Facilitator
State Street
North Quincy, MA
09.2012 - 10.2014
- Led cross-functional teams to identify and eliminate waste in processes using Lean Tools and Methodologies such as SIPOC, Value Stream Mapping, Affinity and Root Cause Analysis.
- Created and analyzed Process Flows and Value Stream Maps for various business processes such as Client On-Boarding and Security Administration Services.
- Developed training materials and facilitated workshops to educate team members on Lean tools and techniques.
- Created metrics, such as Cycle Time improvements and FTE savings to demonstrate project success.
- Prepared and presented data visualizations in PowerPoint.
Education
Bachelor of Arts - History
University of Massachusetts, Amherst
Amherst, MACertificate - Windows NT 4.0 Administration
Clark University Computer Career Institute
Cambridge, MASkills
- Data Curation
- Scrum Master
- Sprint planning
- Jira Project Management
- Communication Skills
- Meeting Facilitation
- Requirements gathering
- QA / User Acceptance Testing
- Empathy and emotional intelligence
- Process Improvement
- Lean principles
- Training and Development
Certification
- Lean Master
- Lean Facilitator
Languages
English
Native or Bilingual
Interests
- Backpacking and Hiking
- Outdoor Recreation
- Camping
- Animal Care
- Volunteering at local animal shelters and rescue organizations
Other Personal Experience
- Team Lead
- Hardware Procurement
- Data Center and server hardware
- Windows System Administration
Timeline
Scrum Master
State Street
06.2025 - Current
Data Curator
State Street Enterprise Analytics
10.2014 - Current
Lean Facilitator
State Street
09.2012 - 10.2014
Bachelor of Arts - History
University of Massachusetts, Amherst
Certificate - Windows NT 4.0 Administration
Clark University Computer Career Institute