Highly ambitious Sales Associate with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.
Overview
14
14
years of professional experience
Work History
Point of Sale Team Member
Hilton Grand Vacations
10.2022 - Current
Work different stations to provide optimal coverage and meet production goals.
Lead with service in helping all guest with their needs
Develop strong cooperative relationships with coworkers and managers.
Learn all required tasks quickly to maximize performance.
Train new team members by relaying information on company procedures and safety requirements.
Senior Sales Representative
Bluegreen Vacations
02.2021 - 10.2022
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Upsold warranties and complementary products to customers through persuasive marketing techniques.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Brand Ambassador
Red Carpet Productions LLC
03.2015 - 01.2021
Took professional quality photographs to use on social media channels for promotional benefits.
Wrote media alerts and put together social media campaigns to promote product.
Managed and stocked inventory of Wines and Spirits.
Directed product development using in-depth knowledge of vendor landscape and industry insight.
Coordinated art and graphics creation for effective merchandising.
Consumer Marketing Agent
Wyndham Destinations
02.2019 - 08.2020
Consulted with product development teams to enhance products based on customer data.
Generated over $1,000,000 in vacation ownership sales and distribution for 2019.
Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
Executed optimal sales strategies to achieve commercial goals for the Austin, TX market.
Sales Promoter
Statewide Remodeling
03.2018 - 01.2019
Distributed product samples to potential customers so that they could try out the offering before committing to a purchase.
Set up appointments for Statewide Remolding to meet with and install products at customer sites.
Utilized social media, email and the web to notify people of sales promotions, events and product launches.
Engaged with customers in a sincere and friendly manner.
Trained several new sales associates each quarter.
Commercial Loan Officer
Gotham Capital
03.2016 - 06.2018
Recommended loan approvals and denials based on customer loan application reviews.
Maintained current loan and pricing information on the online banking website.
Originated, reviewed, processed, closed and administered customer loan proposals.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Submitted loan applications to the underwriter for verification and recommendations.
Mortgage Loan Officer
Wells Fargo Bank
04.2010 - 02.2015
Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
Reviewed loan files and updated them to match current standards.
Worked with underwriters to fix application problems and resolve issues.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Contacted potential clients to pursue sales and gather funds.
Skills
Relationship building
Promotions and Specials
Strategic Planning
Solution selling
Teamwork and Collaboration
Hospitality and Accommodation
Accomplishments
Repeatedly commended by superiors for excellent customer service.
Increased revenue by thousands of dollars by creating a comprehensive online communication strategy for both lead conversion and retention.
Used Microsoft Excel to develop inventory tracking spreadsheets.