Kevin Emilien
Bridgeport,CT
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
12
12
years of professional experience
Work History
Asstiant Manager
Taco Bell Restaurant
Ansonia, Connecticut
03.2023 - 10.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests. Also charged with hiring running day to day operations doing PNL
Sales Ambassador
Cube marketing group
New Haven, Connecticut
06.2024 - 09.2024
- Assisted customers in finding the right products for their needs.
- Engaged with customers to identify their preferences and needs.
- Demonstrated product features, benefits, and usage instructions to customers.
- Explained current promotions and discounts to customers.
- Participated in team meetings to discuss sales strategies and performance goals.
- Analyzed competitors' prices, products, marketing strategies.
Server Trainer
Del Frisco's Restaurant Group Inc.
Manhattan, New York
08.2015 - 10.2019
- Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
- Conducted hands-on workshops to demonstrate server features and functions to trainees.
- Provided one-on-one support to ensure successful completion of training objectives.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly. Also became a level 1 sommiler
Asstiant Manager
5 Guys
Stamford, Connecticut
10.2012 - 08.2015
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Education
Some College (No Degree) - Business Management & Marketing
Norwalk Community College
Norwalk, CTSkills
- Business Administration
- Business Development
- Strategic Planning
- Performance Management
- Marketing
- Financial Management
- Cross-Functional Teamwork
- Sales management
- Sales Techniques
- Lead Generation
- Team Leadership
- Expectation setting
- Verbal and written communication
- Negotiation
- Business Planning
- Personable and friendly communications
- Personable guest service
- Personable and Approachable
- Excellent social skills
Timeline
Sales Ambassador
Cube marketing group
06.2024 - 09.2024
Asstiant Manager
Taco Bell Restaurant
03.2023 - 10.2024
Server Trainer
Del Frisco's Restaurant Group Inc.
08.2015 - 10.2019
Asstiant Manager
5 Guys
10.2012 - 08.2015
Some College (No Degree) - Business Management & Marketing
Norwalk Community College