Kevin Fitzhenry
Grosse Pointe Woods,MI
Summary
Servant leader with a strong commitment to efficiency and productivity in the service industry. Demonstrated success in collaborating with diverse teams and organizations to achieve common goals. Focused on continuous improvement and delivering high-quality results.
Overview
17
17
years of professional experience
Work History
Director of Marketing & Communications
De La Salle Collegiate
Warren, MI
01.2021 - Current
- Developed comprehensive marketing strategies to boost brand visibility and engagement.
- Managed social media platforms, enhancing online presence and communication effectiveness.
- Crafted compelling content for newsletters and promotional materials aimed at students and parents.
- Coordinated internal and external communications for community outreach initiatives.
- Produced engaging copy with consistent brand messaging across all platforms.
Director of Admissions
De La Salle Collegiate
Warren, MI
08.2020 - 12.2020
- Oversaw application review process, ensuring timely and accurate evaluations.
- Trained admissions staff on best practices for effective communication.
- Collaborated with faculty to align academic programs with student interests.
- Developed admissions strategies to boost student recruitment efforts.
Director of Digital Marketing
De La Salle Collegiate
Warren, MI
08.2018 - 08.2020
- Executed digital marketing strategies to increase brand awareness and engagement.
- Managed social media platforms to elevate online presence and customer interaction.
- Coordinated targeted email marketing campaigns for specific customer segments.
- Facilitated transition to a new website platform, including web design creation and implementation.
- Produced video assets and materials for the largest online fundraiser in school history.
Associate Director of Admissions
De La Salle Collegiate
Warren, MI
05.2015 - 08.2018
- Coordinated recruitment events, enhancing the visibility of theinstitution to prospective students.
- Oversaw communication strategies, promoting programs through various digital platforms.
- Administrative head of all summer camps: creation of camp budgets, payroll coordination, creation of standards and practices for camp execution, marketing plan, and customer satisfaction surveys. An increased number of camp offerings and attendance by 50% over three years.
- Oversaw the International Student program - coordination and selection of host families and handling of visa/passport paperwork.
Key Account Specialist
Warrior Sports
Warren, MI
11.2008 - 05.2015
- Processed and maintained customer orders via phone, email, and EDI for top 30 compliance accounts.
- Collaborated with warehouse and support teams to minimize customer chargebacks.
- Led Customer Service Team to enhance productivity from November 2010 to April 2011.
- Served as Receiving Clerk from February 2010 to July 2010, ensuring accurate inventory records.
- Worked as a Warehouse Associate from November 2008 to February 2019, supporting daily operations.
Education
Bachelor of Arts - Communications
Oakland University
Rochester, MI12-2007
High School Diploma -
De La Salle Collegiate
Warren05-2003
Skills
- Marketing strategy and brand development
- Social media management and campaigns
- Customer relationship management
- Effective communication and public speaking
- Team collaboration and stakeholder relations
- Campaign development and planning
- Video editing and production
- Digital storytelling and communications
- Website management and customer engagement
Affiliations
Active member in the Metro Detroit community theatre scene. Currently serving as President-Elect for Birmingham Village Players, Board of Directors member of Grosse Pointe Theatre where I serve on several committees including: Strategic Planning, Marketing, Purdon Studio Theatre, and Nominating committees.
Accomplishments
- 12x Clarence Award Winner for Grosse Pointe Theatre
- Hubbard Worker of the Year for Grosse Pointe Theatre - 2016
- Best Leading Actor - DATC'Y Awards - 2015
- Wilde Award - Best Plays (Comedy) - 2019
- De La Salle Staff of the Month - March 2018
References
References available upon request.
Timeline
Director of Marketing & Communications
De La Salle Collegiate
01.2021 - Current
Director of Admissions
De La Salle Collegiate
08.2020 - 12.2020
Director of Digital Marketing
De La Salle Collegiate
08.2018 - 08.2020
Associate Director of Admissions
De La Salle Collegiate
05.2015 - 08.2018
Key Account Specialist
Warrior Sports
11.2008 - 05.2015
Bachelor of Arts - Communications
Oakland University
High School Diploma -
De La Salle Collegiate