Kevin Fitzpatrick
Milford,CT
Summary
Dynamic professional with a proven track record at TaylorMade Golf, excelling in territory management and high-volume event execution. An expert in custom club fittings and product education, who consistently achieves performance targets. Strong relationship builder, leading teams to deliver exceptional results and enhance customer experiences.
Overview
9
9
years of professional experience
Work History
Experiential Lead
TaylorMade Golf
09.2022 - Current
- Booked and executed 200+ fitting and demo events annually, driving product trial, conversion, and sell-through
- Consistently achieved 100% to target, meeting or exceeding performance expectations each season
- Owned experiential execution across a multi-state territory supporting green-grass and retail accounts
- Hired, trained, and managed team of club fitters, increasing territory coverage and event volume
- Led fitter onboarding, product education, fitting standards, and performance expectations
- Scheduled, deployed, and supervised fitters to ensure consistent execution and brand standards
- Delivered product education and fitting support, enhancing alignment with national launch strategy
- Built strong working relationships with PGA Professionals, fitters, and retail leadership
- Partnered with Territory Sales Representatives on account strategies, product launches, and key initiatives
- Provided field-level market and consumer feedback to sales leadership
Assistant Golf Professional / Tournament Director / Head of Outside Operations
Great River Golf Club
Milford, CT
03.2019 - 11.2022
- Directed tournament planning and execution for member tournaments, outings, and special events.
- Coordinated event logistics, overseeing scheduling, staffing, scoring, pairings, rules administration, and on-course operations for seamless execution
- Acted as Head of Outside Operations, overseeing daily on-course activity and outside staff operations
- Supervised starters, rangers, and bag room staff, managing hiring, training, scheduling, and performance to ensure high service standards
- Conducted custom club fittings using launch monitor data and performance analysis
- Provided private and group golf instruction, enhancing player development and optimizing equipment use for improved performance
- Managed golf shop merchandising, inventory, and point-of-sale operations
- Built strong, trust-based relationships with members, guests, and staff
Inside Sales Representative / Customer Service
Philips Sonicare
Stamford, Connecticut
04.2017 - 01.2019
- Conducted outbound call campaigns to engage existing and prospective customers, enhancing product adoption and driving sales
- Facilitated inside sales through managing inbound and outbound sales calls, contributing to customer acquisition
- Managed inbound inquiries, order processing, and account support
- Educated customers on product features, benefits, and usage
- Resolved customer issues efficiently while maintaining brand service standards
- Recorded customer interactions and sales activity in CRM, ensuring data accuracy for sales tracking
Education
Bachelor of Arts - Psychology
Newbury College
Boston, MA05-2015
Skills
- Territory & Account Management
- High-Volume Event Execution
- Custom Club Fitting
- Sell-Through Execution
- Green-Grass & Retail Sales
- Product Education & Training
- Team Leadership & Hiring
- Tournament & Outside Operations
- Relationship Building
- CRM & Sales Reporting
Websites
Additional Information
High travel availability, Strong planning, organization, and leadership skills, Passionate golfer with deep product and industry knowledge
Timeline
Experiential Lead
TaylorMade Golf
09.2022 - Current
Assistant Golf Professional / Tournament Director / Head of Outside Operations
Great River Golf Club
03.2019 - 11.2022
Inside Sales Representative / Customer Service
Philips Sonicare
04.2017 - 01.2019
Bachelor of Arts - Psychology
Newbury College