Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Germain

Elmont,NY

Summary

Strong leadership skills, ability to work well in a team, and excellent communication and problem-solving skills. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Ability to work efficiently in fast-paced environments while adhering to strict safety protocols.

Overview

11
11
years of professional experience

Work History

Ground Operations

JetBlue
Jamaica, NY
03.2023 - Current
  • Loaded and unloaded cargo and baggage onto aircraft following strict safety protocols, minimizing risk and ensuring on-time departures
  • Directed incoming and outgoing aircraft, guiding pilots to designated gates and parking areas with precision and efficiency
  • Conducted routine inspections of equipment and facilities, promptly reporting any issues to maintenance teams for resolution
  • Collaborated with team members to achieve daily performance goals, fostering a positive and efficient work environment
  • Guided aircraft to and from gates, utilizing hand signals and communication with pilots to ensure safe positioning.

Retail Manager

Finish Line
Valley Stream, NY
11.2013 - Current
  • Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising
  • Performs maintenance of the store such as cleaning mirrors and other glass surfaces, dusting and polishing furniture and fixtures, cleaning and sanitizing countertops
  • Maintains company standards regarding personal and store sales/performance metrics
  • Lift packages weighing up to 50lb
  • Load and unload packages.

DSP

Amazon
Carle Place, NY
07.2022 - 12.2023
  • Transporting and delivering goods and/or items to clients or business in a safe, timely manner
  • Helping with loading and unloading of materials from the delivery vehicle
  • Giving customers information about new products and services
  • Completing and submitting logs and reports
  • Work outdoors in all weather conditions
  • Moderate physical ability to handle objects up to 50 pounds frequently.

Retail Associate

JD Underground
Valley Stream, NY
10.2016 - 12.2016
  • Maintain high quality customer service by greeting, selling, and servicing all customers
  • Provide product and brand knowledge to all customers
  • Process shipment and ensure merchandise is represented on the salesfloor.

Assistant Manager

Toys R Us
Douglaston, NY
10.2015 - 03.2016
  • Supported the store manager in all aspects of managing a retail merchandise
  • Helped increase month-to-month sales revenue by 15%
  • Led staff training and thoroughly educated staff on store products
  • Enforced company operations policies
  • Recruited and trained sales associates.

Education

Undergraduate -

Laguardia Community College
03.2019

Skills

  • Excellent verbal communication, and the ability to convey information clearly and effectively
  • Responsible, goal oriented and organized
  • Great interpersonal skills and customer service
  • Quick decision-making and problem-solving abilities
  • Strong attention to detail and ability to multitask

Timeline

Ground Operations

JetBlue
03.2023 - Current

DSP

Amazon
07.2022 - 12.2023

Retail Associate

JD Underground
10.2016 - 12.2016

Assistant Manager

Toys R Us
10.2015 - 03.2016

Retail Manager

Finish Line
11.2013 - Current

Undergraduate -

Laguardia Community College

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Kevin Germain