Kevin Glass
Ogden,UT
Summary
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.
Overview
14
14
years of professional experience
Work History
Delivery Driver
DoorDash
Ogden, UT
06.2023 - 08.2024
- Conducted pre-inspections to keep vehicle reliable and well-maintained.
- Reported mechanical problems encountered with vehicles to dispatch.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Monitored fuel level throughout shift and refueled when necessary.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Handled merchandise in accordance with product handling standards.
- Utilized GPS and maps for efficient route planning.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Transported and safely delivered items to prevent damage or loss.
- Checked tires for proper inflation before leaving on each route.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Notified customers of delays to decrease calls to support.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Production Supervisor
Autoliv
Ogden, UT
11.2010 - 08.2023
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Train production team to the standards of building process
- Attend daily meetings to ensure daily numbers are met and go over any quality issues that may arise
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Supported safety programs to reduce and eliminate employee injuries.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Created weekly work schedules to meet customer demands while optimizing labor costs.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Ensured compliance with safety regulations and quality standards.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Analyzed production data to develop strategies for improving efficiency and reducing waste.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Conferred with management and subordinates to resolve problems or complaints.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Identified needs of customers promptly and efficiently.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
Education
High School Diploma -
Mountain High School
Kaysville, UT06-1993
Skills
- Production planning
- Manufacturing processes
- Kaizen principles
- Waste reduction
- Productivity improvement
- 5S methodology
- Cost reduction
- Value stream mapping
- Labor relations
- Workforce planning
- Standard operating procedures
- Cross-functional teamwork
- Health and safety
- Machine operation
- Environmental awareness
- Smartphone operation
- Payment handling
- Customer service
- Professional appearance
- Proper food temperatures
- Efficient driving
- Urban delivery management
- Safety awareness
- Order verification
- Vehicle maintenance
- Delivery coordination
- Valid Driver's license
- Safe food handling
- Problem-solving
- Flexible schedule
- GPS mapping
- Vehicle inspection
- Excellent navigation
- GPS navigation
- Late shift availability
- Dependable and reliable
- Delivery confirmations
- Motor vehicle operation
- Relationship building
- Quick learner
- Hardworking and responsible
- Smartphone use
- Dedicated team player
- Excellent sense of direction
- Safe driving
- Decision-making
- Customer communication
- Mileage tracking
- Time management
- Route planning
Timeline
Delivery Driver
DoorDash
06.2023 - 08.2024
Production Supervisor
Autoliv
11.2010 - 08.2023
High School Diploma -
Mountain High School