Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Kevin Gonzalez

Denver,CO

Summary

Proven Detailer Manager at Sigma Kore, adept in automotive industry standards and team management, significantly enhanced operational efficiency and customer satisfaction. Skilled in inventory control and employee engagement, I drive results through creative solutions and a detail-oriented approach, ensuring excellence in every project.

Overview

6
6
years of professional experience

Work History

Detailer Manager

Sigma Kore
Centennial, CO
08.2024 - 11.2024
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Resolved customer complaints promptly in a professional manner while keeping management informed about any potential issues.
  • Ensured that all safety protocols were followed while performing detailing services.
  • Trained new detailers on proper techniques for cleaning vehicles according to industry standards.
  • Created a checklist to streamline team processes.
  • Enhanced car paint surfaces with correction techniques.
  • Conducted thorough quality inspections for all vehicles.
  • Handled payments accurately during customer transactions.
  • Executed scheduled washes, maintaining operational standards.
  • Executed daily shop opening and closing procedures.
  • Dedicated extra time to ensure standard requirements were met.
  • Ensured cleanliness and organization in the shop.
  • Managed inventory and placed orders as necessary.

Detailing Technician

Ceramic Pro Elite
Lakewood, CO
12.2021 - 07.2024
  • Applied fabric protection products to interior fabrics such as carpets and seats.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Drove vehicles to or from workshops or customer workplaces or homes.
  • Served clients with on-site detailing services at businesses and homes.
  • Provided customer service, explaining detailing processes and addressing concerns.
  • Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
  • Polished all painted surfaces with buffers to restore luster.
  • Performed detailed cleaning of interior and exterior components of vehicles using a variety of materials and tools.
  • Maintained cleanliness of work area by sweeping floors, wiping down counters, and removing trash.
  • Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
  • Maintained inventory of detailing supplies including towels, sponges, brushes.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Inspected vehicle surfaces to identify dirt, scratches, damage, or other imperfections prior to detailing.
  • Managed guest arrivals and departures efficiently when necessary.
  • Managed daily shop operations ensuring smooth opening and closing processes.
  • Dedicated additional working hours ensuring project deadlines were met.

Detailing Technician

Ceramic Pro Las Vegas
Henderson, NV
05.2023 - 11.2023
  • Applied fabric protection products to interior fabrics such as carpets and seats.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Provided customer service, explaining detailing processes and addressing concerns.
  • Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
  • Polished all painted surfaces with buffers to restore luster.
  • Performed detailed cleaning of interior and exterior components of vehicles using a variety of materials and tools.
  • Maintained cleanliness of work area by sweeping floors, wiping down counters, and removing trash.
  • Maintained inventory of detailing supplies including towels, sponges, brushes.
  • Inspected vehicle surfaces to identify dirt, scratches, damage, or other imperfections prior to detailing.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.

Order Builder /Warehouse Forklift Operator

Swire Coca Cola
Denver, CO
05.2021 - 11.2021
  • Filled orders using a pallet jack or forklift, taking care to check the accuracy of each order.
  • Limited damage to products and orders by using care when choosing items.
  • Reported any damaged goods immediately upon inspection to ensure prompt replacement or repair.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Loaded and unloaded trucks, ensuring that merchandise was securely packed and stored.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Stacked products on pallets or shelves in accordance with company guidelines.
  • Selected products and items from shelves and pallets for customer orders.
  • Maintained cleanliness of work area by sweeping and wiping down surfaces regularly.
  • Followed established safety protocols while operating machinery such as forklifts, hand-trucks and dollies.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Operated forklift and pallet jack to transport heavy loads.
  • Performed daily safety checks on all equipment used in the warehouse.
  • Provided assistance with loading and unloading deliveries during busy periods.

Cook / Drive Thru / Dish Washer

Fazolis
Arvada, CO
02.2019 - 12.2019
  • Adhered to food safety standards when storing and preparing foods.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Received and stored food and supplies.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Education

Jefferson High School
Lakewood, CO

Skills

  • Marketing support
  • Employee engagement
  • Automotive industry
  • Cost control
  • Industry trends
  • Workload management
  • Sales support
  • Detail orientation
  • Creative solutions
  • Deadline management
  • Inventory control
  • Team management
  • Supportive team player
  • Self motivation

Affiliations

  • Outdoors person
  • Dont like partying
  • Work on mine or others car
  • Watching Tv
  • Video games
  • Love traveling

Languages

English
Limited
Spanish
Limited

Timeline

Detailer Manager

Sigma Kore
08.2024 - 11.2024

Detailing Technician

Ceramic Pro Las Vegas
05.2023 - 11.2023

Detailing Technician

Ceramic Pro Elite
12.2021 - 07.2024

Order Builder /Warehouse Forklift Operator

Swire Coca Cola
05.2021 - 11.2021

Cook / Drive Thru / Dish Washer

Fazolis
02.2019 - 12.2019

Jefferson High School

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Kevin Gonzalez