Kevin Gruebner
Orlando
Summary
Experienced with operational process optimization and team management. Utilizes effective logistics coordination to streamline workflows and improve efficiency. Track record of successfully implementing strategies that align with organizational objectives.
Overview
15
15
years of professional experience
Work History
Operations Coordinator
Penske Truck Rental
Orlando, FL
10.2019 - Current
- Conducted thorough audits of purchases from six branches, ensuring correct allocation of expenses in general ledgers for precise financial reporting.
- Analyzed high-risk customer accounts and reported findings to district management, implementing targeted plans to mitigate bad debt exposure.
- Developed detailed spreadsheets to ensure precise weekly fiscal tracking and monthly billing, focusing on boosting customer satisfaction scores and minimizing credit discrepancies.
- Coordinated and managed various ad-hoc projects, ensuring alignment with service, rental, sales, and administrative objectives.
- Implemented digital platforms to streamline communication and enhance collaborative efforts across departments.
Assistant Branch Rental Manager
Penske Truck Rental
Orlando, FL
08.2018 - 10.2019
- Conducted targeted training sessions for employees in licensing, accounting, finance, service, rental, and sales to maintain high standards of customer service excellence.
- Analyzed monthly financial performance of branches and districts, pinpointing concerns and proposing strategic recommendations to upper management.
- Trained and mentored staff on rental processes and customer service best practices.
- Managed daily rental operations, ensuring optimal fleet utilization and customer satisfaction.
Branch Rental Manager
Penske Truck Rental
Orlando, FL
05.2016 - 08.2018
- Directed maintenance and operational strategies for the largest rental fleet in the U.S., focusing on profitability and efficiency in revenue generation.
- Analyzed and optimized accounts receivable metrics, achieving significant reductions in outstanding balances and overdue percentages.
- Advised and partnered with team members to deliver internal presentations on best practices and options for aligning project outcomes with client needs and timelines.
- Developed and maintained effective partnerships with diverse clients and account/sales members to support business objectives.
- Oversaw the implementation of processes and procedures to enhance operational efficiency. Championed adherence to processes while identifying opportunities for improvement. Led initiatives to optimize workflows and drive continuous improvement.
- Evaluated financial sales data to uncover trends, facilitating informed decision-making for future planning initiatives.
- Developed and executed financial strategies aimed at aligning with company goals and enhancing fiscal performance.
- Implemented training and coaching programs for new associates, focusing on performance improvement and team motivation.
Assistant Branch Rental Manager
Penske Truck Rental
Orlando, FL
09.2014 - 05.2016
- Oversaw fleet operations and optimized inventory management strategies. Led preventative management efforts to enhance operational efficiency. Directed currency transactions and sales activities to maximize revenue.
- Directed all aspects of rental operations startup and management at Taft-Vineland, ensuring operational efficiency since June 2015.
- Developed and implemented standard operating procedures aimed at streamlining workflow and improving productivity.
- Evaluated and tracked performance metrics of new associates to ensure effective training outcomes.
- Developed strategies to enhance operational efficiency and reduce turnaround times.
Sales Representative
Hertz Corporation
Orlando, FL
10.2013 - 09.2014
- Developed and maintained relationships with existing clients while identifying and pursuing new sales opportunities to enhance market presence.
- Conducted comprehensive assessments of competitive landscape and outcomes to inform recommendations for product and service improvements.
- Delivered timely activity and results reports, including daily call reports and strategic territory analyses, to enhance management's understanding of operational performance.
- Achieved significant improvements in fleet operations for five hotels through effective sales and marketing strategies. Enhanced revenue management and streamlined office administration processes. Cultivated a high-performing team through targeted employee management and training initiatives.
Materials Coordinator/Analyst (Midwest Penske Fleet)- Whirlpool
Penske Logistics
Beachwood, OH
08.2011 - 09.2013
- Achieved optimal fleet routing to improve delivery times. Clarified roles and responsibilities for dispatchers to enhance operational efficiency. Leveraged multiple applications to implement cost-saving solutions.
- Identified inefficiencies in existing routes and implemented strategic solutions to streamline logistics.
- Analyzed and optimized fleet operations, achieving a reduction of over $800k in transportation costs by strategically adjusting routes and fleet size.
- Oversaw scheduling and movement of materials and services through collaboration with various departments to maintain uninterrupted plant production for client satisfaction.
- Assessed performance of suppliers and carriers, promptly relaying any discrepancies to clients and supervisors for resolution.
- Coordinated logistics for premium and expedited shipments of vital components, ensuring uninterrupted production and cost efficiency for clients.
Education
B.A. - Business Administration in Finance
Walsh College
Troy, MISkills
- Account management expertise
- Proficient in multitasking with attention to detail
- Knowledge sharing and coaching abilities
- Effective team leadership
- Proficient in simplifying complex issues
- Proven ability to manage teams under tight deadlines
- Client relationship management
- Process implementation
Timeline
Operations Coordinator
Penske Truck Rental
10.2019 - Current
Assistant Branch Rental Manager
Penske Truck Rental
08.2018 - 10.2019
Branch Rental Manager
Penske Truck Rental
05.2016 - 08.2018
Assistant Branch Rental Manager
Penske Truck Rental
09.2014 - 05.2016
Sales Representative
Hertz Corporation
10.2013 - 09.2014
Materials Coordinator/Analyst (Midwest Penske Fleet)- Whirlpool
Penske Logistics
08.2011 - 09.2013
B.A. - Business Administration in Finance
Walsh College