KEVIN GUY
Swartz Creek,MI
Summary
Adept at enhancing operational efficiency and customer satisfaction, my tenure at General Motors Co showcased my ability to implement safety protocols and foster a positive work culture. Leveraging skills in elderly care and flexibility, I consistently exceeded client expectations, contributing to a notable increase in productivity. My proficiency in scheduling appointments and tactical planning underscores my comprehensive skill set.
Overview
38
38
years of professional experience
Work History
Chore Provider
MDHHS
12.2023 - Current
- Adapted to changing client requirements, demonstrating flexibility in service provision.
- Increased productivity by implementing efficient time management strategies for task completion.
- Observed and reported changes in client's conditions.
- Effectively communicated any changes or updates regarding scheduled services with clients to ensure clear expectations were set.
Truck Assembler
General Motors Co
06.2002 - Current
- Implemented safety protocols and conducted regular inspections, ensuring a safe working environment for all team members.
- Actively contributed towards fostering a positive work culture by consistently displaying professionalism, reliability, and strong work ethic principles in daily activities.
- Utilized specialized tools and equipment proficiently during various stages of truck assembly, ensuring high-quality results.
- Provided training and guidance to new hires, enabling them to quickly adapt to the job requirements and contribute effectively.
WORK FAMILY REPRESENTATIVE
GM
09.2014 - 03.2018
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Bus Operator
MTA
01.2002 - 03.2010
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Motor Transportation Operator
USMC, United States Marine Corps Reserves
10.1986 - 10.1994
- Delivered employees and materials to job sites daily.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
No Degree - Work And Family Studies
UAW-GM CHR
Detroit, MI05.2017
No Degree - Work And Family Studies
UAW-GM CHR
Onaway, MI09.2014
High School Diploma -
Beecher High School
Flint, MI06.1986
Skills
- Elderly Care
- Flexibility
- Laundry skills
- Scheduling appointments
Timeline
Chore Provider
MDHHS
12.2023 - Current
WORK FAMILY REPRESENTATIVE
GM
09.2014 - 03.2018
Truck Assembler
General Motors Co
06.2002 - Current
Bus Operator
MTA
01.2002 - 03.2010
Motor Transportation Operator
USMC, United States Marine Corps Reserves
10.1986 - 10.1994
No Degree - Work And Family Studies
UAW-GM CHR
No Degree - Work And Family Studies
UAW-GM CHR
High School Diploma -
Beecher High School
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