Kevin Guzman
Walnut Creek,CA
Summary
Highly motivated salesman, with 8+ years of experience in construction & customer service. Known for exemplary team-building and enthusiastic energy. Gifted at working with all types of personalities. Always with a smile, regardless of the situation. The goal is to create positive experiences that people will always remember.
Overview
8
8
years of professional experience
Work History
Sales Associate
Guitar Center
11.2022 - Current
- Always building strong rapport and asking questions to understand the customers needs.
- Answered questions about products and services, helped locate merchandise, and demonstrate how product operates.
- Managing dincoming phone calls, rentals, pickup orders, tech support & register sales altogether.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Informing and educating customer about our Pro Coverage protection plans, leading to larger sales and insured products.
- Offering and explaining the benefits of financing, to every customer.
- Identifying the need to pitch the best recommendation, and ask for the sale.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Followed up with customers to solicit further sales.
Sales Associate
Old Navy
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Journeyman Carpenter
Louis Ptak Construction
06.2022 - 09.2022
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Coordinated movement of materials and equipment to job sites.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Built and hung custom doors and frames.
- Increased client satisfaction with high-quality craftsmanship in residential and commercial construction projects.
Tasker
TaskRabbit
06.2022 - 11.2022
- Build together furniture with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
- Improved task completion rates by implementing efficient scheduling and time management strategies.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
- Moved furniture and boxes using utility dolly and truck ramp.
- Communicated with customers courteously and professionally to drive satisfaction.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Finish Carpenter
Merritt WoodWorking
10.2021 - 05.2022
- Used power tools and hand tools to install finished millwork, finished stain grade trim and hardware, cutting materials to specified measurements.
- Assembled closets, bedrooms, floating shelves and cabinets to correct scale and dimensions according to blueprints and building plans.
- Managed a project for one of my Leads, delegating responsibilities to other carpenters. Assuring them to provide substantial and high quality work.
- Collaborated with other carpenters, journeymen and supervisors to complete projects.
- Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Maintained a clean work area throughout the duration of projects, to avoid damages and potential hazards.
Journeyman Carpenter
Mathis Brothers
11.2019 - 09.2021
- Read and interpreted blueprints, sketches and specifications to understand job.
- Observed all OSHA and corporate safety regulations and procedures.
- Coordinated movement of materials and equipment to job sites.
- Installed and repaired woodwork, millwork and cabinetry.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Assembled durable, high-quality structures by working with forming systems, hand tools and range of equipment.
- Cut and installed insulation for residential and commercial buildings.
- Supervised 3 apprentices and offered specific recommendations to improve work quality
Finish Carpenter
SCI-MERRITT
02.2019 - 07.2019
- Used power tools and hand tools to scribe cabinets, scribing base, coping crown, installing backer panels to hang paint grade panels.
- Collaborated with other carpenters, architects and supervisors to complete projects.
- Studied specifications in blueprints, sketches or building plan to prepare project layout and determine dimensions and materials required.
- Followed established job site safety regulations and maintained safe and clean work area.
Finish Carpenter
RTI
03.2017 - 06.2017
- Used power tools and hand tools to block walls for paneling, cutting materials to required dimensions.
- Collaborated with other carpenters, journeymen and supervisors to complete projects.
- Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
Finish Carpenter
DLI
01.2017 - 03.2017
- Used power tools and hand tools to install shiplap, doors, trim and hardware.
- Completed tasks according to technical document requirements and specifications to work with accuracy.
- Safely operated electric cordless and hammer drills.
- Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware.
Trim Carpenter
Sole Proprietorship
08.2016 - 11.2019
- Built closets, hang doors, install trim & crown, mantles, beams, shutters, cabinets to correct scale and dimensions according to blueprints and building plans.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Built and hung custom doors and frames.
- Assembled durable, high-quality structures by working with forming systems, hand tools and range of equipment.
- Fabricated custom furniture, shelving and cabinets and installed in specified locations.
- Safely utilized equipment and tools at all times, which resulted in zero accidents over course of 2 years
Education
GED -
Southmoore High School
Moore, OK06.2016
Skills
- Enthusiastic and Energetic
- Excellent People Skills
- Active Listener
- Guest Relations
- Exceptional Customer Service
- Tech Savvy
- Maintaining Clean Work Areas
- Critical Thinking
- Adapt to Diverse Groups
- Safe Work Practices
- Carpentry and Woodworking
Additional Information
References:
Nathaniel Valley (415) 578-8225 (Project Lead)
Michael Carreiro (415) 216-7902 (Project Lead)
Vinnie Araugo (857) 206-2142 (Project Lead)
Jose Chavez (405) 549-8901 (Lead Framer & Drywaller)
Gregg Dunn (650) 229-4683 (Field Manager)
Lauren Johnson (925) 497-3183 (Store Manager) [Guitar Center]
Val Williams (510) 860-5332 (Store Manager) [Old Navy]
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Sales Associate
Guitar Center
11.2022 - Current
Sales Associate
Old Navy
11.2022 - Current
Journeyman Carpenter
Louis Ptak Construction
06.2022 - 09.2022
Tasker
TaskRabbit
06.2022 - 11.2022
Finish Carpenter
Merritt WoodWorking
10.2021 - 05.2022
Journeyman Carpenter
Mathis Brothers
11.2019 - 09.2021
Finish Carpenter
SCI-MERRITT
02.2019 - 07.2019
Finish Carpenter
RTI
03.2017 - 06.2017
Finish Carpenter
DLI
01.2017 - 03.2017
Trim Carpenter
Sole Proprietorship
08.2016 - 11.2019
GED -
Southmoore High School
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