Kevin Haider

Responsible for the loading of 160 packages cars daily by 170 employees. Tracked and managed KPI elements for operation. Ensure the safety and compliance of all employees and loads going on road each day. Manage daily changes in volume to ensure efficient loading and hours used per loader.

• Responsible for maintaining and adjusting SOP to meet current needs of operation.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Responsible for 7 day a week operations with 150 employees.
• Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
• Supervised operations staff and keep employees compliant with company policies and procedures.
• Developed and maintained relationships with external vendors and suppliers.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Managed two 7 day a week operations with 100+ employees each.

• Audited and maintained legal documents and procedures.
• Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
• Evaluated performance, set schedules and coached 50+ ramp agents on work areas.
• Created load plans and performed calculations to prepare for assigned flights.

• Responsible for arrival, unload, load and departure of 4 aircraft daily
• Completed safety and airline specific training for 50 employees.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Observed operations to verify conformance to specifications.