Mehmet Sismanoglu
Staten Island
Summary
Dynamic Business Manager with a proven track record at Global Market Foods, excelling in account management and data analysis. Expert in optimizing operations and enhancing customer relationships, driving significant improvements in efficiency and sales performance. Adept at cross-functional collaboration and process enhancement, ensuring high-quality service delivery and operational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Manager
Global Market Foods
Bolingbrook, IL
02.2025 - Current
- Managed inventory control processes to optimize stock levels and reduce waste.
- Assisted in developing operational plans to improve efficiency across departments.
- Coordinated team schedules to ensure coverage and productivity during peak hours.
- Analyzed sales data to identify trends and inform purchasing decisions.
- Managed daily business operations and contributed to company growth initiatives at Global Market Foods, a multi-division food distribution company focused on international and specialty food products.
- Developed and maintained relationships with internal stakeholders, vendors, and customers.
- Assisted in strategic planning and executing operational improvements.
- Coordinated cross-department communication to support sales and logistics functions.
Business Manager
Ziyad Brothers Importing
Cicero, IL
08.2023 - 06.2025
- Managed day-to-day business operations for imported food products, supporting sales, distribution, and account performance.
- Oversaw key customer accounts and coordinated with internal teams to ensure timely fulfillment and service quality.
- Analyzed sales and operational data to support pricing, demand planning, and performance tracking.
- Supported management in operational decision-making and process improvements.
Sales Representative
Vintage Food Corp
Kearny, NJ
06.2019 - 08.2023
- Managed a portfolio of retail and wholesale accounts within the food distribution sector.
- Built and maintained long-term client relationships, driving repeat business and account growth.
- Conducted sales analysis to identify trends, opportunities, and underperforming products.
- Collaborated with logistics and operations teams to ensure accurate order fulfillment and on-time delivery.
- Supported new product launches and promotional initiatives.
Customer Service Intern
Shell
Istanbul, Turkey
06.2017 - 07.2017
- Assisted customers with inquiries and service needs in a fast-paced retail environment.
- Supported daily operations while maintaining high customer satisfaction standards.
- Gained hands-on experience in customer service and operational workflows.
Front Desk Agent
Club Kastalia Holiday Village
Alanya, Turkey
06.2016 - 09.2016
- Managed guest check-ins and check-outs, ensuring smooth front desk operations.
- Assisted guests with inquiries, providing information on hotel services and local attractions.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Implemented efficient procedures for handling guest complaints, improving overall satisfaction ratings.
- Handled basic accounting tasks, cash transactions, and financial records.
- Managed front desk operations, guest check-ins, and reservations.
- Provided customer support in an international hospitality environment.
Education
Master of Science - Business Analytics
Baruch College
New York (City), NY05-2024
Bachelor's Degree - Business Administration
SUNY New Paltz
New Paltz, NY06-2019
Bachelor - Business Administration
Istanbul Technical University
Istanbul, Turkey06-2019
Skills
- Account Management
- Sales Analysis & Reporting
- Data Analysis
- Business Operations
- Customer Relationship Management (CRM)
- Excel / Data Tools
- Cross-functional Collaboration
- Process Improvement
Accomplishments
Built and launched a new sales route from the ground up, establishing long-term client relationships that now generate $6.3+ in annual recurring revenue.
Certification
Social Entrepreneur Mindset and Skillset from GCSEN Foundation
Certificate of Achievement from KAPLAN International College London
Languages
English
Full Professional
Timeline
Business Manager
Global Market Foods
02.2025 - Current
Business Manager
Ziyad Brothers Importing
08.2023 - 06.2025
Sales Representative
Vintage Food Corp
06.2019 - 08.2023
Customer Service Intern
Shell
06.2017 - 07.2017
Front Desk Agent
Club Kastalia Holiday Village
06.2016 - 09.2016
Master of Science - Business Analytics
Baruch College
Bachelor's Degree - Business Administration
SUNY New Paltz
Bachelor - Business Administration
Istanbul Technical University