Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Timeline
Generic

Kevin Harrington

Allison Park,PA

Summary

Experienced customer associate who is adept at rapidly processing customer orders, assisting customers in finding the products they need, and working with department managers to manage returned products. Specializes in high-volume locations. Personable and dedicated Customer Service Representative and solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

2
2
years of professional experience

Work History

Retail Customer Service Associate

Lowe’s
Pittsburgh, PA
10.2022 - 06.2023
  • Responsible for fulfilling customer online orders
  • Assisted in setting up promotional displays and holiday sales
  • Assisted in answering customer questions either over the phone or in-person.
  • Accepted, processed and quickly filled orders.
  • Offered customers carry-out service at completion of transaction.
  • Maintained cleanliness of sales floor area and organized merchandise displays.

Customer Service Associate

Dick’s Sporting Goods
Pittsburgh, PA
11.2021 - 10.2022
  • Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
  • Prepared merchandise for purchase or rental.
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.

Education

High School Diploma -

North Allegheny High School
05.2023

Skills

  • Stock Replenishment
  • Return Processing
  • Good Communication Skills
  • Customer Support
  • Cash Handling
  • Customer Service

Leadership Experience

Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity? You’re a natural leader – tell it like it is

Communication Skills

You delivered that big presentation to rave reviews. This is the place to showcase your skills.

References

NAME, Company, Phone

Timeline

Retail Customer Service Associate

Lowe’s
10.2022 - 06.2023

Customer Service Associate

Dick’s Sporting Goods
11.2021 - 10.2022

High School Diploma -

North Allegheny High School
Kevin Harrington