Promote company tools to make business partners successful.
Handle customer concerns and complaints as opportunity to grow relationships.
Team work
Positivity driven
Overview
16
16
years of professional experience
Work History
Branch Manager
Superior Distribution
01.2018 - 10.2023
Rebuilt team with existing and new employees.
Location five managers in past five years.
Built trust and positive attitudes to regain growth and goals with the team.
3rd year of employment our team was in top 15 KPI rankings.
Contributed 12 to 14% EBITDA in last 3 years as a team.
New Const. Product Specialist
East Coast Metals
01.2015 - 12.2017
Set up breakfast/lunches with building contractors and manufacturer representatives.
Set up meetings with Territory Managers in Southeast and manufacturer representatives so our team would have the knowledge and tools to be successful as a team
Set up trade show participation for Southeast region of company and worked with manufacturers to support monetarily for events.
Personally brought in 5 million dollars of business in new construction at 28.3% margin.
General Manager/Sales
N.B. Handy
01.2008 - 01.2015
Rebuilt team with existing and new team members.
As a group rebuilt trust and integrity with previous customers.
After two years became largest Westinghouse Heating and Air Distributor in South Carolina
Employees took pride in where they worked and did what needed to be done to be successful.
Contributed over 7 million in sales personally by rebuilding trust and business partnerships with companies in Augusta, GA and Charleston, SC
Operations was second to none in company. Took pride in being the best in the company.
Education
Bachelor of Science - Psychology/Criminal Justice
University of South Carolina
Columbia, SC
1988
Skills
Relationship Building
Coaching and Mentoring
Customer Service
Business Development
Team Player
Sales
Hobbies
Guest Speaker at Churches and Schools for Youth
Playing Golf, Fishing, and Bird Watching.
Timeline
Branch Manager
Superior Distribution
01.2018 - 10.2023
New Const. Product Specialist
East Coast Metals
01.2015 - 12.2017
General Manager/Sales
N.B. Handy
01.2008 - 01.2015
Bachelor of Science - Psychology/Criminal Justice
University of South Carolina
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