Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kevin Hernandez

Ocala,FL

Summary

Proven team player and effective communicator, excelled at McDonald's by leveraging strong multitasking abilities and problem-solving skills to enhance customer satisfaction and streamline operations. Recognized for outstanding service with "Employee of the Year 2020" award, demonstrating resilience, safety awareness, and a commitment to quality. Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience

Work History

Crew Member

Chipotle
10.2023 - 02.2024
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.


Crew Member

McDonald's
06.2018 - 07.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Employee of the month
  • Employee of the year 2020

Education

High School Diploma -

Vanguard High School
Ocala, FL
05.2018

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Self-discipline
  • Interactive communication skills
  • Integrity and Honesty
  • Safety awareness
  • Resilience and persistence
  • Team Player
  • Collaboration and Teamwork
  • Decision-Making

Accomplishments

Employee of the month May 2020

Employee of the year 2020

Languages

Spanish

Timeline

Crew Member

Chipotle
10.2023 - 02.2024

Crew Member

McDonald's
06.2018 - 07.2022

High School Diploma -

Vanguard High School

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Kevin Hernandez