Kevin Hicks
Las Vegas
Summary
Experienced Automotive Lead Technician skilled in diagnostic tools and electrical systems. Proven ability to train junior technicians and optimize workflows to enhance operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Autmotive Lead Technician
Firestone Complete Auto Care, BSRO
Las Vegas
10.2021 - Current
- Diagnosed vehicle issues using diagnostic tools and software systems.
- Tested components, assemblies and systems to diagnose problems.
- Trained junior technicians on equipment usage and safety protocols.
- Collaborated with team members to ensure efficient workflow and task completion.
- Managed multiple projects simultaneously while meeting deadlines.
Owner/Master Technician
Midknight Garage, LLC.
Las Vegas
05.2017 - Current
- Managed daily operations of automotive repair and maintenance services.
- Oversaw financial management, including budgeting and expense tracking.
- Coordinated vendor relationships for parts sourcing and inventory management.
- Developed marketing strategies to promote garage services and increase clientele.
- Resolved customer inquiries and complaints effectively and professionally.
Education
Certificate of Completion - Automotive Technology
Advanced Training Institute
Las Vegas, NV05-2018
Skills
- Vehicle diagnostics
- Diagnostic tools
- Air conditioning repair
- Electrical systems
- Technical training
- Repair process improvement
- Customer relationship management
- Problem solving
Certification
- ASE Master Technician (A1-A8)
- Advanced Level Specialist (L1, L4)
- Medium/Heavy Truck Technician (T6, T7)
- Maintenance and Light Repair Technician (G1)
- Service Consultant (C1)
- Parts Specialist (P2)
- Undercar Specialist (X1)
- Nevada 2G Smog and Repair Technician
- EPA 609 Automobile HVAC Certified
Timeline
Autmotive Lead Technician
Firestone Complete Auto Care, BSRO
10.2021 - Current
Owner/Master Technician
Midknight Garage, LLC.
05.2017 - Current
Certificate of Completion - Automotive Technology
Advanced Training Institute