- Gym Workouts
- Enjoy participating in sports activities such as basketball and baseball for overall physical and mental well-being
Kevin Hicks
KING,NC
Summary
Dedicated Route Manager specializing in customer consultation and route optimization. Demonstrated ability to enhance operational efficiency and train teams effectively, aiming to drive excellence in service delivery and client satisfaction.
Overview
7
7
years of professional experience
Work History
Route Manager (Landscaping)
Affordable Cuts LLC
06.2024 - 08.2026
- Optimized delivery routes to enhance operational efficiency and reduce transit times.
- Coordinated staff with intentions of maximizing efficiency, as well as well as guaranteeing customer satisfaction.
- Monitored vehicle maintenance schedules to uphold safety standards and minimize downtime.
- Trained new team members on company policies, procedures, and customer service best practices.
- Implemented processes around weather conditions prohibiting the crew's ability to work or run specified routes.
Floor Technician/ Maintenance Technician
CarpetWorx LLC
02.2019 - 08.2026
- Conducted routine inspections of flooring surfaces to identify maintenance needs and prevent damage.
- Operated floor cleaning equipment to maintain cleanliness and safety standards in commercial spaces.
- Collaborated with team members to develop efficient cleaning schedules, optimizing workflow and resource allocation.
- Trained new staff on proper cleaning techniques and equipment usage, ensuring adherence to company policies.
- Monitored inventory levels of cleaning supplies, coordinating timely reorders to prevent shortages.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
Child Development
Calvary Baptist Church
08.2023 - 05.2026
- Enhanced child development by implementing age-appropriate activities and lesson plans.
- Facilitated parent education sessions on topics such as child development, effective communication strategies, and stress management techniques, empowering families to better support their children throughout the healthcare experience.
- Increased parent engagement in student educational paths by leading informative workshops on child development and learning strategies.
- Led with named Calvary Buddies, which implemented specialized care for children with disabilities.
Volunteer
Calvary Baptist Church
08.2023 - 05.2026
- Supported weekly service preparations by setting up audio-visual equipment and seating arrangements.
- Collaborated with team members to distribute food and supplies during charitable initiatives.
- Specialized in camera operations for service livestreams, as well as specializing in the quality of those livestreams
- Maintained cleanliness and organization of facility spaces post-events, ensuring readiness for future use.
- Assisted with special events and programs.
Education
Associate of Science - Civil Engineering
Surry Community College
Dobson, NC05-2026
Bachelor of Science - Civil Engineering
NC State
Raleigh, NC05-2029
Skills
- Route coordination
- Route optimization
- Schedule coordination
- Team training
- Route optimization
- Fleet management
- Customer consultation
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
Interests
Timeline
Route Manager (Landscaping)
Affordable Cuts LLC
06.2024 - 08.2026
Child Development
Calvary Baptist Church
08.2023 - 05.2026
Volunteer
Calvary Baptist Church
08.2023 - 05.2026
Floor Technician/ Maintenance Technician
CarpetWorx LLC
02.2019 - 08.2026
Bachelor of Science - Civil Engineering
NC State
Associate of Science - Civil Engineering
Surry Community College