Kevin Hocker

• Provide customer service to patients by carrying out safety and security , site-specific policies and when appropriate, emergency response activities
• Screening patients/visitors by using metal detectors entering ED department hospital to all departments.
• Assisted ER personnel with 5150 patients such as helping nurses restraining/putting restrains on patients, sitting, floated to other departments to assist with patient overflow.
• Using communication skills to de-escalate conflicts or disputes between people.
• They also monitor large areas, identify potential threats, and respond rapidly using advanced surveillance systems.
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Patrolled and monitored by foot.
• Protected facility and property guests by regularly circulating premises.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Screened individuals and prevented passage of prohibited articles into restricted areas.

I worked the register, did the lottery and till report, cleaned the store and bathroom, stocked items, cleaned and prepped the coffee machine for morning staff.