Kevin Holland
Summary
Full-time walk-through Specialist from Happy Daze RV. Adept in customer relations and expert problem-solving. Demonstrated success in enhancing customer satisfaction through detailed orientations and quality assurance, ensuring safety and operational efficiency. Known for reliability and meticulous attention to detail, significantly improving the RV purchasing experience.
Since I've been working at Happy Daze RV on the delivery lot, checking in new units from Canada and Indiana and preforming orientations. I have been very interested in RV sales. I have done an extensive about of research and asking questions to the GM of Happy Daze RV and the salesmen as well.
Overview
1
1
year of professional experience
Work History
Walk-through Specialist
Happy Daze Rv's
2023.09 - Current
When customers purchase a new or used RV. They start by going to finance, then they come over to me for the orientation. I will explain in great detail how everything the RV functions, I'll go over what the manufacturer warranty covers. If it is a towable, I will setup the fifth wheel or weight distribution hitch and show the customer how it works. Then, I will go over safety (light check, brake control), put the temporary licence plate and registration on.
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- 18 years of RV knowledge
- Determined
- Reliable
- Pays attention to detail
Timeline
Walk-through Specialist
Happy Daze Rv's
2023.09 - Current