Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Holloway

Millville

Summary

Dynamic Senior Direct Support Professional at Bancroft Neurohealth, adept at enhancing client independence through effective life skills training and behavioral support. Recognized for meticulous documentation and fostering collaboration among caregivers, resulting in improved care quality. Strong problem-solving and time management skills ensure compliance and elevate service standards.

Overview

14
14
years of professional experience

Work History

Senior Direct Support Professional

Bancroft Neurohealth
01.2019 - 08.2025
  • Streamlined communication between families, caregivers, and healthcare providers through regular progress updates and coordination meetings.
  • Improved overall quality of care by providing comprehensive training to junior Direct Support Professionals.
  • Consistently met regulatory compliance standards through meticulous documentation and record-keeping practices.
  • Increased client independence by teaching essential life skills such as budgeting, meal planning, and personal hygiene.

Overnight Stocker

Walmart
10.2017 - 01.2019
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Driver

Tricare Medical Transportation
11.2016 - 08.2017
  • Followed all relevant traffic laws and safety regulations.
  • Utilized dispatch and GPS and other navigation tools for routes and to stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered patients and passengers to appointments on time in a safe and timely matter.


Customer Service Supervisor

Walmart
06.2014 - 11.2016
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Cook

Pizza Hut
02.2012 - 05.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Academics

Millville Senior Highschool
Millville, NJ
06-2011

Skills

  • Behavioral support
  • Professional boundaries
  • Transportation assistance
  • Meal preparation
  • Disability awareness
  • First aid and CPR
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Active listening

Timeline

Senior Direct Support Professional

Bancroft Neurohealth
01.2019 - 08.2025

Overnight Stocker

Walmart
10.2017 - 01.2019

Driver

Tricare Medical Transportation
11.2016 - 08.2017

Customer Service Supervisor

Walmart
06.2014 - 11.2016

Cook

Pizza Hut
02.2012 - 05.2014

Academics

Millville Senior Highschool

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