Dedicated professional with extensive experience in leading operations across diverse industries. Expertise in mechanical aptitude and attention to detail, driving process enhancements that improve service delivery and customer engagement.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Hydro Clean Solutions
Knob Noster, MO
06.2023 - Current
Analyzed market trends to identify new business opportunities and improve service offerings.
Cultivated strong customer relationships to drive repeat business and satisfaction.
Enhanced customer experience through effective communication and personalized service solutions.
Managed daily operations, ensuring alignment with company goals and objectives.
Lead Technician
Spray Right
Syracuse, MO
02.2022 - Current
Oversaw daily operations of spray applications, ensuring compliance with safety protocols.
Trained junior technicians on equipment usage and best practices for efficient workflows.
Developed and implemented process improvements, enhancing service delivery and customer satisfaction.
Conducted regular maintenance checks on spraying equipment to minimize downtime and ensure reliability.
Shop Manager
Insulation Equipment and Supply
Green Ridge, MO
03.2019 - 02.2022
Oversaw daily operations, ensuring efficient workflow and optimal resource allocation.
Managed inventory levels, implementing tracking systems to reduce waste and improve accuracy.
Trained and mentored staff on equipment handling, enhancing team performance and safety compliance.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Kitchen Manager
Applebee's Grill + Bar
Sedalia, MO
11.2011 - 03.2019
Oversaw daily kitchen operations, ensuring adherence to food safety and sanitation standards.
Managed inventory levels, minimizing waste while maintaining supply quality and availability.
Trained and mentored kitchen staff, enhancing team performance and culinary skills.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.