James Oliver
Denison,TX
Summary
Seasoned NATE certified HVAC technician/installer bringing advanced route planning and load management abilities developed over 36 years of HVAC experience. Current TDLR A/C Contractor's TACLB license and Texas Railroad Commission LPG Exempt Registration and Universal EPA license. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise. Seasoned Owner/Operator with 36 years of expertise in commercial and residential HVAC servicing/installation. Highly knowledgeable about HVAC market, competitors and clientele with strong background in negotiating deals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner/Operator
James A/C & Heat Services Plus Inc
Denison, TX
07.2019 - Current
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Identified potential risks associated with operations in order to minimize liabilities.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Established pricing models that balanced competitiveness with profitability goals.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Set pricing structures according to market analytics and emerging trends.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Kept detailed records and driver's logs required for compliance with regulations and corporate policies.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
- Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Delivered excellent customer service to clients and fellow employees.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Logged driving hours and fuel usage data on time to keep reports current.
- Read and interpreted maps to determine vehicle routes.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Delivered customer orders to homes and places of business within established time frames.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Retained valid proof of insurance and registration in vehicles.
- Used ropes and blocks to safely secure cargo for transport.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
Commercial HVAC Service Technician
H & G Systems
Garland, TX
06.2023 - 11.2023
- Performed preventative maintenance on commercial refrigeration systems, including compressors, evaporators, and condensers.
- Installed walk-in coolers and freezers in customer locations according to manufacturer specifications.
- Diagnosed operational issues with HVAC systems using specialized tools and diagnostic equipment.
- Repaired electrical components such as motors, switches, pumps, fans, and thermostats.
- Adjusted gas pressure regulators to ensure proper operation of heating units.
- Conducted routine inspections of ventilation systems to identify potential problems.
- Cleaned evaporator coils in air conditioning units to improve efficiency.
- Troubleshot control boards for malfunctioning components in commercial cooling units.
- Recharged freon levels in industrial chillers to meet performance standards.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Trained new team members on service processes to increase productivity.
- Maintained certifications and completed training on systems and components.
- Traveled to customer locations to complete work for pre-set appointments.
- Conducted service appointments to diagnose and fix problems.
- Examined previously completed work for accuracy.
- Set up and operated mechanical and manual tools and equipment.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Logged services performed in service ticket system.
- Reconditioned and repaired machine systems and components to return to operation.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Developed preventive maintenance procedures and schedules.
- Prepared job assignment reports and forms for accountability and traceability.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Tested pipe, tubing joints and connections for leaks.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Inspected job site before project start to identify obstacles and resolve issues.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Reviewed work orders and discussed with supervisors.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Communicated with clients during service calls for top-quality customer service.
- Tested equipment following each install to determine efficiency and proper functionality.
- Tracked repairs made, labor time and parts used to calculate bill.
- Assessed system operations to identify potential areas requiring maintenance services.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Planned work procedures using charts, technical manuals and experience.
- Loaded materials, tools and HVAC equipment on truck at beginning of each shift.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
Commercial & Residential HVAC Technician
Joplins Compressor Services
McKinney, TX
03.2022 - 05.2023
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Tested repaired items to ensure functionality before returning them to customers.
- Assembled components into complete systems following blueprints or other instructions.
- Resolved software-related issues by troubleshooting programs and applications.
- Communicated with vendors regarding supply orders and delivery timelines.
- Provided training on the safe usage of equipment when needed.
- Assisted with installation projects at both residential and commercial sites.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Adhered to quality assurance procedures during every stage of the service process.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Trained new team members on service processes to increase productivity.
- Maintained certifications and completed training on systems and components.
- Traveled to customer locations to complete work for pre-set appointments.
- Conducted service appointments to diagnose and fix problems.
- Examined previously completed work for accuracy.
- Set up and operated mechanical and manual tools and equipment.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Logged services performed in service ticket system.
- Reconditioned and repaired machine systems and components to return to operation.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Developed preventive maintenance procedures and schedules.
- Prepared job assignment reports and forms for accountability and traceability.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Communicated with distributors to acquire necessary equipment for projects.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Used Joplin's register system to ring up customer purchases, process payments and issue receipts.
Commercial HVAC Service Technician
Reliable Plant Maintenance
McKinney, TX
05.2019 - 03.2022
Commercial & Residential HVAC Service Technician
Joplins Compressor Services
McKinney, TX
03.2014 - 05.2019
HVAC Technician
Webb's Elelctric Heating & Air
Sherman, Texas
03.2013 - 08.2013
Commercial & Residential HVAC Service Technician
AC Contractors
Longview, TX
04.2006 - 02.2013
Commercial & Residential HVAC Service Technician
Larry Farris Heat & Air
Brady, TX
05.2001 - 03.2006
Commercial Electrician Apprentice
Technical Space Incorporated
Merkel, TX
09.1997 - 04.2001
- Helped install control panels in commercial buildings.
- Followed safety protocols when working with high voltage electricity.
- Worked closely with electricians to learn proper techniques for installing electrical systems.
- Observed experienced electricians while they performed their duties in order to gain knowledge about the trade.
- Measured, cut and bent wire conduits using various hand tools.
- Terminated cables at junction boxes per local codes.
- Operated forklifts and other machinery used in the installation process.
- Demonstrated a strong understanding of Ohm's Law principles related to electricity.
- Assisted in the installation of electrical systems, including wiring, fixtures and outlets.
- Inspected components of industrial electrical equipment to identify hazards or malfunctions.
- Assisted with the troubleshooting and repair of electrical circuits and systems.
- Installed conduit for wiring installations.
- Used hand tools to drill holes for mounting hardware and wiring devices.
- Read blueprints and diagrams to determine layout of electrical systems.
- Performed preventive maintenance on all electrical equipment as required by industry standards.
- Tested continuity of wires using multimeters or other electronic testing devices.
- Connected power supply wires to circuit breakers, transformers or other components.
- Assembled lighting fixtures, outlets and switches according to code requirements.
- Identified faulty wiring conditions that could cause accidents or fires.
- Completed minor repairs such as replacing fuses, light bulbs, switches and receptacles.
- Maintained inventory of supplies needed for jobsite operations.
- Worked in team-based environment to accomplish projects.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
- Kept work areas clean, neat and free of hazards.
- Installed new electrical components, fixtures and motors.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Transported required supplies and employees from headquarters to job site using company vehicles.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Utilized measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps accurately, efficiently and safely to complete installations and repairs.
- Measured and prepared supplies for electrical tasks.
- Assisted electricians in wiring residential buildings with installation of electrical conduits.
- Gathered required tools and equipment for each task to increase efficiency.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Inspected existing wiring to identify short circuits.
- Set up equipment and configured settings for optimal performance.
- Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
- Built controllers and panels to complete system installations.
- Calculated wattages, KW and KVA to provide reliable power supply system for residential and commercial units.
- Tested functions of installed electricity control and distribution apparatus for dependability or adjustments.
- Maintained organization, cleanliness and safety in work areas.
- Kept work areas clean, neat and organized for efficient operations.
- Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
- Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
- Followed relevant electrical and building codes for each job.
- Adhered to company standards and OSHA regulations for work site safety.
- Resolved issues with existing systems and replaced malfunctioning parts.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
- Developed comprehensive knowledge of electrical codes, principles and federal regulations.
Education
HVAC Certificate - HVAC Installation And Repair
Cisco Junior College
Abilene05.1987
Skills
- Quality Assurance
- Regulatory Compliance
- Technical Support
- Customer Service
- Work Documentation
- Project Oversight
- Equipment Troubleshooting
- Work With Minimal Supervision
- Preventive Maintenance
- Hand Tool Knowledge
- Installation and Repair
- Troubleshooting and Analysis
- Attention to Detail
- Professional and Courteous
- Troubleshooting Skills
- Service Reports
- Rapport Building
- Power Tool Mastery
- Plumbing
- Punctual and Reliable
- Construction Management
- Maintenance and Repair
- Commercial Construction
- HVAC Equipment Expertise
- Scheduling and Coordination
- Flexible and Adaptable
- Mechanical Aptitude
- Equipment Inspection
- Mechanical Abilities
- Equipment Demonstration
- Client Relationship Management
- Troubleshooting and Diagnosis
- Operating Test Equipment
- Heavy Lifting
- Safety Procedures Adherence
- Documentation and Reporting
- Diagnostics Expertise
- Service Ticket Accuracy
- Inventory Management
- Testing and Analysis
- Valid Driver's License
- Testing and Evaluation
- Document Management
- Hand Tool Expertise
- Problem and Issue Resolution
- OSHA Requirements
- Analytical Thinking
- HVAC Systems
- Customer Relationship Management
- Report Generation
- Project Management
- Expertise in Installations
Certification
TACLB contractor's license
TDLR Registered AC Technician (ACR)
Universal EPA license
Texas Railroad Commission LPG Exemption
NATE Air to Air Heatpump Service Technician
HVAC Certificate (35 Semester Hours Cisco Jr College/Abilene Tx Campus with Certificate of Acknowledgement to President's List)
Multiple Dealer Manufacturer's Training Programs Certificates
1. ECM Variable Speed & X13 Motor Training
2. Infinity/Evolution Zoning
3.Infinity/Evolution Controls
4. Commercial/Residential Single Packaged System Training
5. Modern Air Flow Design and Diagnosis
6. Thermostats and Control Training
7. Economizer Training
8. System Analyzer
References
References available upon request.
Timeline
Commercial HVAC Service Technician
H & G Systems
06.2023 - 11.2023
Commercial & Residential HVAC Technician
Joplins Compressor Services
03.2022 - 05.2023
Owner/Operator
James A/C & Heat Services Plus Inc
07.2019 - Current
Commercial HVAC Service Technician
Reliable Plant Maintenance
05.2019 - 03.2022
Commercial & Residential HVAC Service Technician
Joplins Compressor Services
03.2014 - 05.2019
HVAC Technician
Webb's Elelctric Heating & Air
03.2013 - 08.2013
Commercial & Residential HVAC Service Technician
AC Contractors
04.2006 - 02.2013
Commercial & Residential HVAC Service Technician
Larry Farris Heat & Air
05.2001 - 03.2006
Commercial Electrician Apprentice
Technical Space Incorporated
09.1997 - 04.2001
HVAC Certificate - HVAC Installation And Repair
Cisco Junior College