Robert Jones
Wilton
Summary
Dedicated small business owner with a proven track record at Monadnock Oil Heat Services, excelling in strategic planning and vendor relations. Enhanced customer loyalty through exceptional service and effective decision-making. Skilled in financial management and project execution, delivering outstanding results in heating system maintenance and installation.
Overview
27
27
years of professional experience
Work History
Small Business Owner
Monadnock Oil Heat Services
01.2003 - Current
- Oversaw daily operations for a successful heating and cooling business, ensuring process efficiency and service quality.
- Established customer loyalty through personalized attention, prompt concern resolution, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service to all customers.
- Specialized in the service, installation and prevenative maintenance of residential heating and cooling systems of various types of systems and applications.
Oil Heating Technician
Lorden Oil
01.1998 - 01.2002
- Achieved customer satisfaction with timely and effective troubleshooting of heating issues.
- Performed repairs to keep machinery and equipment properly maintained.
- Provided clear explanations of technical concepts to clients, helping them make informed decisions about their heating options.
- Stayed current with industry trends, attending workshops and trade school to improve technical skills.
- Boosted overall performance of heating systems through thorough cleaning of various types of oil burners, as well as various types of heating systems.
Education
Oil Heating Certification - Oil Heating
New England Fuel Institute
Watertown, MA04-1998
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Financial management
- Project management
- Strategic planning
- Decision-making
- Relationship building
- Delegating work
Timeline
Small Business Owner
Monadnock Oil Heat Services
01.2003 - Current
Oil Heating Technician
Lorden Oil
01.1998 - 01.2002
Oil Heating Certification - Oil Heating
New England Fuel Institute
Similar Profiles
Kelly NicholasKelly Nicholas
Account Payable Manager at Enservco/Heat Waves Hot Oil Service - RemoteAccount Payable Manager at Enservco/Heat Waves Hot Oil Service - Remote
Camryn AdamsCamryn Adams
First Episode Psychosis Support Specialist at Monadnock Family ServicesFirst Episode Psychosis Support Specialist at Monadnock Family Services
Pinciana PappalardoPinciana Pappalardo
Clinical Mental Health Counselor Intern at Monadnock Family ServicesClinical Mental Health Counselor Intern at Monadnock Family Services
Carly NicholasCarly Nicholas
Student Intern at Cosumnes River ElementaryStudent Intern at Cosumnes River Elementary
Tina PamnaniTina Pamnani
Lead Retail Sales Associate at Gap Inc.Lead Retail Sales Associate at Gap Inc.