Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Macie Teichow

Lyndhurst,OH

Summary

Dynamic small business owner with a proven track record in driving revenue growth and client retention at my Spa. Expert in business management and marketing strategies, achieving a 98% client retention rate through exceptional customer service and innovative treatment offerings. Skilled in financial management and operations, fostering a thriving esthetics practice.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Small Business Owner

Macie Teichow
03.2024 - Current

Esthetician & Small Business Owner

• Founded and independently operated a boutique esthetics practice specializing in customized facial treatments, advanced skincare modalities (hydrafacial, chemical peels, dermaplaning), eyelash extensions, lash lifts, brow tattoo, brow lamination, and full-body waxing,

• Built a loyal client base of 250+ recurring clients within the first 24 months through exceptional service, personalized treatment plans, and consistent 5-star reviews on Google, and vagaro.

• Managed all aspects of small business ownership including budgeting, profit & loss tracking, inventory management, vendor relationships, and pricing strategy, achieving consistent month-over-month revenue growth and profitability within the first year.

• Designed and executed targeted local marketing campaigns (Instagram, TikTok, Google Business, email/SMS marketing) that grew the practice from 0 to fully booked status with a 2–4 week waitlist.

• Maintained full compliance with state board of cosmetology regulations, sanitation standards, liability insurance, and continuing education requirements.

• Handled end-to-end client experience: consultation, treatment customization, retail product recommendations (converting 65%+ of clients to professional skincare regimens), appointment scheduling, payment processing, and follow-up care.

• Created a welcoming, luxury studio environment through interior design, ambiance curation, and premium product partnerships.

• Implemented online booking and automated systems (Vagaro) to streamline operations and reduce no-shows by 80%.

• Consistently delivered advanced, results-driven treatments while prioritizing skin health, client education, and an elevated spa experience.

Key Achievements

• Grew annual revenue within two years as a solo practitioner.

• Maintained 98% client retention rate and average 5 star rating across platforms.

Server

Ruby Tuesdays Restaurant
05.2017 - 10.2019

Esthetician

The Beauty Confidential
05.2020 - 2024

Master Esthetician offering over 7 years of hands-on experience in upscale salon and spa settings. Specialize in advanced services including microblading, powder brows, custom facials, lash lifts/extensions, precision brow shaping, and full-body waxing. Excel at driving retail sales and add-on services through personalized consultations and education, consistently ranking among top performers in client retention and revenue growth. Built a thriving, loyal client base organically through outstanding results, 5-star reviews, social media presence, and referral programs. Dedicated professional with multiple advanced certifications; eager to bring enthusiasm, creativity, and a collaborative spirit to a forward-thinking team.

Education

Advanced Esthetician - Esthetician

Raphael’s
Brunswick, OH
05.2019

High School Diploma - Advanced Esthetician

Aurora High School
Aurora, OH
05.2017

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Business development
  • Business management and development
  • Operations management
  • Financial management
  • Cost control and analysis
  • Business growth and retention
  • Project management
  • Strategic planning
  • Budget management
  • Financial planning
  • New business launch
  • Payroll administration
  • Financial administration
  • New market research
  • Business operations leadership
  • Reporting and documentation
  • Customer service
  • Business management
  • Customer relations
  • Relationship building
  • Marketing strategies
  • Purchasing and planning
  • Desktops, laptops, and mobile devices
  • Inventory tracking and management
  • Calendar management
  • Goal setting
  • Business growth initiatives
  • Performance improvement
  • Price structuring
  • Scheduling
  • Inventory management
  • Schedule management
  • Sales strategies
  • Budget control
  • Quality assurance
  • Direct sales
  • Client account management
  • Business leadership
  • Revenue growth
  • Employee relations
  • Cost analysis and savings

Certification

Microblading certification

Powder brow certification

Chemical peel certification

Dermaplaning certification

Eyelash extension certification

Bloodborne Pathogens Certification

Timeline

Small Business Owner

Macie Teichow
03.2024 - Current

Esthetician

The Beauty Confidential
05.2020 - 2024

Server

Ruby Tuesdays Restaurant
05.2017 - 10.2019

Advanced Esthetician - Esthetician

Raphael’s

High School Diploma - Advanced Esthetician

Aurora High School
Macie Teichow