Kevin Kennelly
FORDS,NJ
Summary
Dynamic Store Manager at NAPA Auto Parts with a proven track record in enhancing customer satisfaction and driving sales through exceptional service and effective team training. Skilled in inventory management and problem-solving, I successfully mentor staff, improving performance and operational efficiency while maintaining a clean and compliant store environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
06.2020 - Current
- Assisted in daily store operations and maintained inventory accuracy.
- Supported team members with customer service tasks and product knowledge.
- Learned company policies and procedures to ensure compliance in store activities.
- Helped implement visual merchandising strategies to enhance product displays.
- Engaged with customers to build relationships and improve overall shopping experience.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Participated in training sessions to develop skills in sales techniques and customer interaction.
- Collaborated with team on promotional events to boost store traffic and engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Sanitation Worker
Woodbridge Township Public Works
03.2019 - Current
- Operated sanitation equipment to maintain clean and safe public spaces.
- Collaborated with team members to ensure timely waste collection and disposal.
- Conducted routine inspections of sanitation tools for safety compliance.
- Trained new staff on proper sanitation procedures and equipment usage.
Volunteer Firefighter Officer
Fords Fire Company
08.2012 - 02.2020
- Responded to emergency calls, providing rapid assistance in fire suppression and rescue operations.
- Conducted regular equipment inspections, ensuring compliance with safety standards and operational readiness.
- Collaborated with team members during drills, enhancing firefighting techniques and communication strategies.
- Mentored junior firefighters, fostering skill development and adherence to safety protocols.
- Developed training materials for new recruits, improving onboarding efficiency and knowledge retention.
- Led community outreach initiatives, promoting fire safety awareness and prevention programs.
- Implemented process improvements for equipment maintenance schedules, increasing operational efficiency and reliability.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
Traffic Maintenance Worker
Woodbridge Township Police Department
01.2012 - 02.2019
- Special parade detail.
- Assist with DUI check points, road hazards and closures due to weather conditions and motor vehicle accidents.
- Set up speed monitoring devices, keeping local roads up to code with regards to signage, traffic line maintenance.
- Assist various agencies within Woodbridge Township and surrounding townships with reference to the above.
Custodian/Building Maintenance Worker
Woodbridge Township Public Works
05.2010 - 01.2012
- Maintained cleanliness and sanitation of facilities, ensuring compliance with health and safety standards.
- Operated cleaning machinery and equipment effectively, enhancing operational efficiency.
- Conducted routine inspections to identify maintenance needs, reporting issues promptly to management.
- Implemented waste disposal procedures, promoting environmentally responsible practices within the workplace.
- Collaborated with team members to optimize cleaning schedules, improving workflow consistency.
Education
Associate of Arts - Physical Education
Middlesex County College
Edison, NJCertified Firefighter
Middlesex County Fire Academy
Sayreville, NJSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Outstanding communication skills
- Sales professional
Certification
- CPR/AED Certified - 2014
- Standard First Aid Certified - 2014
- Forklift Operator - 2014
- Certified Forklift Operator Instructor - 2014
- New Jersey State Firefighter 1 Certified - 2013
- CBRNE Operations 06088 - 2012
- Hazmat Operations 06009 - 2012
- Hazmat Awareness 06007 - 2013
- Emergency Vehicle Operator - 2013
- FEMA ICS 100 - 2012
- Vehicle Extrication Operations - 2013
- Vehicle Extrication Technician - 2013
- Vehicle Hybrid Extrication Awareness - 2013
- FEMA ICS 200
- FEMA ICS 300
- FEMA ICS 400
- Certified Flagger
Timeline
Store Manager
NAPA Auto Parts - Genuine Parts
06.2020 - Current
Sanitation Worker
Woodbridge Township Public Works
03.2019 - Current
Volunteer Firefighter Officer
Fords Fire Company
08.2012 - 02.2020
Traffic Maintenance Worker
Woodbridge Township Police Department
01.2012 - 02.2019
Custodian/Building Maintenance Worker
Woodbridge Township Public Works
05.2010 - 01.2012
Associate of Arts - Physical Education
Middlesex County College
Certified Firefighter
Middlesex County Fire Academy