Kevin Kirsch
Cape May,NJ
Summary
Food Expeditor with 3 years of experience supporting excellence in food preparation and delivery. Liaises between patrons and kitchen staff members to maintain guest satisfaction by quickly addressing individual preferences. Combines strong work ethic and superb attention to accuracy in food presentation and service.
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
4
4
years of professional experience
Work History
Food Expeditor
CAPE ISLAND BEACH OPERATOR LLC
04.2022 - 09.2023
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
- Improved order accuracy with thorough review of each dish before serving to customers.
- Maintained a clean and organized workspace, adhering to health and safety regulations at all times.
Food Runner
CAPE ISLAND BEACH OPERATOR LLC
05.2021 - 10.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Truck Unloader/Shelf Stocker
Big Lots Stores, Inc.
02.2020 - 06.2020
- Increased efficiency by organizing and streamlining unloading processes.
- Enhanced workplace safety with thorough inspections of truck cargo spaces before initiating unloading procedures.
- Reduced overall turnaround time for trucks, coordinating closely with dispatchers and drivers to ensure timely arrivals and departures.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Maintained a clean and organized store environment for optimal shopping experience.
Education
High School Diploma -
Cape May Technical Highschool
Cape May Court House04.2022
Skills
- Quality Assurance
- Food Quality Standards
- Kitchen Support
- Guest Needs Assessment
- Foodservice
- Safe Food Handling
- Anticipating Customer Needs
- Customer Service
- Cargo Sorting
- Inventory Replenishment
- Stock Organization
- Display Building
Affiliations
- Traveling
- Exploring Nature
- Snowboarding
- Exercise
- Gaming
- Socializing
References
References available upon request.
Timeline
Food Expeditor
CAPE ISLAND BEACH OPERATOR LLC
04.2022 - 09.2023
Food Runner
CAPE ISLAND BEACH OPERATOR LLC
05.2021 - 10.2021
Truck Unloader/Shelf Stocker
Big Lots Stores, Inc.
02.2020 - 06.2020
High School Diploma -
Cape May Technical Highschool
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