Kevin Kleszczewski
West Babylon,NY
Summary
Dynamic Valet Manager at Solutions Parking with a proven track record in enhancing customer satisfaction and streamlining operations. Expert in parking management and adept at resolving complaints, I trained staff to uphold high service standards, significantly reducing vehicle retrieval wait times and improving overall service efficiency. Reliable team player committed to excellence.
Overview
8
8
years of professional experience
Work History
Valet Manager
Solutions Parking
08.2021 - Current
- Developed and maintained relationships with clients, addressing concerns to improve customer satisfaction.
- Trained new staff on customer service standards and efficient parking procedures.
- Streamlined vehicle retrieval processes, reducing wait times and increasing overall service efficiency.
- Monitored vehicle inventory, maintaining accurate records of parked vehicles and keys.
- Resolved guest complaints promptly, enhancing overall service quality and experience.
Shop Helper
Educational Bus Transportation
06.2017 - 08.2019
- Assisted in daily shop operations, ensuring efficient workflow and timely completion of tasks.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Supported inventory management by tracking supplies and reporting shortages promptly.
- Ensured a high standard of cleanliness within the shop by regularly sweeping, mopping, dusting, and disposing of debris as necessary.
Education
High School Diploma -
North Babylon High School
North Babylon, NYSkills
- Parking management
- Customer complaint handling
- Incident reporting
- Operational procedures
- Reliability
- Teamwork and collaboration
Timeline
Valet Manager
Solutions Parking
08.2021 - Current
Shop Helper
Educational Bus Transportation
06.2017 - 08.2019
High School Diploma -
North Babylon High School