Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of a first-rate team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parts Counterman
Toyota of Surprise
Surprise, AZ
07.2023 - Current
Work with retail and wholesale customers to ensure they receive the correct parts for their vehicles.
Write purchase orders and receive product.
Help guests with part queries and ordering, both in-store and over the phone/email.
Meet in person with wholesale clients to ensure loyalty and to maintain positive business relations.
Receive parts in, reach out to customers to inform them that their parts are in, and sending parts out for delivery.
Working as one half of a two person team to handle all used cars and trade-in vehicles.
Ensure the service area runs seamlessly by working directly with technicians to ensure the right parts are ordered and brought to them.
Barback / Busser / Server / Porter / Front of House
Culinary Dropout / FlyBye To-Go
Phoenix, AZ
09.2020 - 10.2022
Assisted bartenders at the bar during open hours.
Performed ingredient and drink preparation before opening as well as restocking the various walk-in storage areas.
Ensured the floor and tables were clean at all times.
Worked as part of the grand opening team of FlyBye and guided the store through its infancy phase by providing top-tier customer service and keeping our guests happy.
Ran the front of house at FlyBye solo.
Porter / Detailer / Rentals Associate
Paradise Chevrolet Cadillac
Temecula, CA
06.2019 - 07.2020
Quickly and professionally greeted and paired customers with their service advisor.
Data entry of customer information.
Worked with guests to get them in a rental car while their vehicles were in for prolonged service.
Floor/Warehouse Staff
Barnes and Noble
Temecula, CA
07.2018 - 04.2019
Provided excellent service and advice to all customers.
Worked overnights to reset store for promotions and special events.
Aquatics Specialist
Deep Sea Creations
Temecula, CA
07.2016 - 05.2018
Provided information on dry goods and livestock to customers, both in person and over the phone.
Ran the store's social media account.
Aquatics Specialist
Fish Frenzy Aquatics
Temecula, CA
08.2014 - 04.2016
Ran the store solo for prolonged periods.
Provided information on dry goods and livestock to customers, both in person and over the phone.
Education
Bachelor of Science - Marketing
Grand Canyon University
Phoenix, AZ
04-2022
Associate of Science - Marine Sciences
Palomar Community College
Palomar, CA
05-2020
Diploma -
Linfield Christian School
Temecula, CA
06-2018
Skills
Self-driven
Adaptable
Communicative
Leadership
Customer service
Team collaboration
Attention to detail
Problem solving
Relationship building
Time management
Vendor relations
Punctual
Certification
National Institute of Metalworking Skills (NIMS) Semiconductor Pre-Apprentice certificate (2023-04-26)
Arizona Career Readiness Credential (ACRC) Professional Skills certificate (2023-04-27)
Affiliations
Scuba Diving
Photography
Cars
Computers
Travelling
References
References available upon request.
Timeline
Parts Counterman
Toyota of Surprise
07.2023 - Current
Barback / Busser / Server / Porter / Front of House