Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Lancaster

Sandy,UT

Summary

Dynamic manager with a customer-centric approach, skilled in employee training and scheduling proficiency. At Maverik Adventure's First Stop, I enhanced team performance and ensured exceptional service, fostering repeat business. Proven ability to handle employee-related issues effectively while maintaining professionalism and operational efficiency.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Manager on Duty

Maverik Adventure's First Stop
03.2022 - 12.2024
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Manager on Duty

Sonics Drive In
04.2018 - 04.2021

Responsible for training and supervising new employees as well as well as store audits, temperture control, organization of entire store and cash handling including taking deposits to the bank daily. Serve safe certified as well.

Forklift Operator

Lowes Home Improvment
02.2016 - 03.2018
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Forklift Operator

Jennmar Corp.
09.2001 - 03.2015
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Education

Bachelor of Science - General Studies

Weber State University
Ogden, UT
05-1986

High School Diploma -

Weber High School
Pleasant View UT
06-1984

Skills

  • Customer-Centric Approach
  • Sales and marketing
  • Employee Training
  • Scheduling proficiency

Certification

Serve Safe state certified. ISO 2001 Quality systems Improvement Certified. OSHA Forklift certified.

Timeline

Manager on Duty

Maverik Adventure's First Stop
03.2022 - 12.2024

Manager on Duty

Sonics Drive In
04.2018 - 04.2021

Forklift Operator

Lowes Home Improvment
02.2016 - 03.2018

Forklift Operator

Jennmar Corp.
09.2001 - 03.2015

Bachelor of Science - General Studies

Weber State University

High School Diploma -

Weber High School
Kevin Lancaster