Kevin Langdon
1036 SW 103rd St. Oklahoma City,OK
Summary
Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
33
33
years of professional experience
Work History
Account Executive/Key Account Sales Manager
Farmer Brothers Coffee Co.
Oklahoma City, OK
03.2007 - Current
- Guided team, including RSM (Route Sales Manager), in identifying customers, promoting market growth, and providing exceptional service to existing client base.
- Supported sales team in identifying new business opportunities across foodservice, convenience store, casino, healthcare, and office coffee sectors.
- Facilitated customer engagement via telephone discussions and personal meetings.
- Enhanced quality of customer service experiences for existing client base.
- Secured new accounts, encompassing large and small clients, through robust relationships, effective communication skills, and extensive business and product knowledge.
- Experienced with CRM software, PowerPoint presentations, ZoomInfo platform, Excel spreadsheets.
- Enhanced inventory management by monitoring stock levels and supplies.
- Executed customer service by handling inquiries and ensuring prompt order completion.
- Developed strong relationships with clients to enhance customer loyalty.
- Conducted product demonstrations to showcase features and benefits.
- Managed customer inquiries and resolved issues efficiently.
- Utilized CRM systems to track sales activities and client interactions.
- Prepared and delivered engaging presentations for potential clients.
- Participated in trade shows to promote products and expand networks.
- Surpassed AOP goals with performance at 105%
- Achieved 98% retention rate through strategic client engagement
- Achieved customer acquisition objectives with flawless 100% success rate.
Line Operator Promoted to Loading/delivery Manager
Lamson & Sessions
Oklahoma City, OK
01.2004 - 01.2007
- Directed team in executing product pull, load, and preparation for customer delivery.
- Operated machinery for production of high-quality plastic products.
- Monitored production lines to ensure consistent operation and quality standards.
Warehouse Lead
Sysco Foods
Oklahoma City, OK
01.1998 - 01.2004
- Managed teamwork to ensure timely order fulfillment for Sysco Foods clients
- Supervised daily warehouse operations to ensure efficiency and safety protocols.
Manager's Assistant
Golden Corral
Oklahoma City, OK
01.1993 - 01.1998
- Supported management by coordinating daily operations and staff schedules.
Education
24 Hours Completed - Computer Graphics
Rose State College
Midwest City, OKSkills
Key account and team management
- Product demonstrations and sales presentations
- Inventory oversight
- Team leadership and collaboration
- CRM tools proficiency
- Problem solving and critical thinking
- Effective communication skills
- Team leadership
Affiliations
- Travel
- Best man
- Enjoying time with Grandkids
- Softball Coach
- Live Sporting Events/Shows
Accomplishments
- Sales Excellence Award - Team Sales Excellence
References
References available upon request.
Timeline
Account Executive/Key Account Sales Manager
Farmer Brothers Coffee Co.
03.2007 - Current
Line Operator Promoted to Loading/delivery Manager
Lamson & Sessions
01.2004 - 01.2007
Warehouse Lead
Sysco Foods
01.1998 - 01.2004
Manager's Assistant
Golden Corral
01.1993 - 01.1998
24 Hours Completed - Computer Graphics
Rose State College
Similar Profiles
REBECCA LIENREBECCA LIEN
Account Executive at Farmer Brothers CoffeeAccount Executive at Farmer Brothers Coffee
Sheila BeardsleySheila Beardsley
Director of Business Development, Distributors, Hospitality, and GPO at Farmer Brothers CoffeeDirector of Business Development, Distributors, Hospitality, and GPO at Farmer Brothers Coffee
Scott GorrellScott Gorrell
Sales Representative at Farmer Brothers CoffeeSales Representative at Farmer Brothers Coffee
Olymp NolaOlymp Nola
Contract Specialist at Oklahoma Military Department Joint Force HeadquartersContract Specialist at Oklahoma Military Department Joint Force Headquarters
Jared ValerioJared Valerio
Unarmed Security Officer at TriCorps SecurityUnarmed Security Officer at TriCorps Security