Summary
Overview
Work History
Education
Skills
Timeline
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KEVIN LANGE

Summary

Financial professional with more than 20 years of lending in sales, credit environment and 4 years of management experience.

Overview

18
18
years of professional experience

Work History

Mortgage Underwriter IV

JPMorgan Chase
11.2019 - 09.2022
  • Verified integrity of applicants information to minimize fraud.
  • Reviewed files for Agency, high balance and portfolio customers.
  • Worked with processing team members and loan advisors to communicate errors and obtain missing information for current applications.
  • Evaluated performance of less experienced underwriters and helped improve overall work quality by implementing improvement plans.
  • Monitored pipelines to track and log status of loans.
  • Responsible for hitting set SLA's including production, quality and customer satisfaction objectives.
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
  • Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Worked exclusively with self employed applicants.
  • Performed extensive review of personal and business tax returns including 1040's, 1120's, 1065's and K1's along with business P&L, balance sheets, and asset statements.

Home Equity Lead Underwriter

JPMorgan Chase
07.2011 - 11.2019
  • Supported review and acceptance or denial of new or renewal business.
  • Determined and documented loan conditions and communicated requirements and decisions.
  • Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
  • Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
  • Monitored pipelines of members of Underwriting team to ensure timely follow up and resolution.
  • Mentor new Underwriters and current Underwriters on an ongoing basis.
  • Participated in special projects as needed.
  • Responsible for hitting set SLA's including production, quality and customer satisfaction objectives.
  • Communicate with partners including loan advisors and processors to ensure timely closure of files.

Small Business Sales Representative

AT&T
04.2010 - 04.2011
  • Sold wide variety of telecommunications products to small business customers.
  • Responsible for achieving monthly sales objectives.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Educated potential customers on telecom products, including basic phone lines, high speed internet and mobile communications dedicated to small business owners.

Loan Operations Manager

JPMorgan Chase
05.2004 - 05.2008
  • Lead a team of Home Equity Processors in a loan center environment.
  • Ensured team members were hitting monthly performance objective including booked loans, quality and customer satisfaction measures.
  • Prepared employees as needed for career growth within firm.
  • Made high level credit decision and exceptions on a needed basis.
  • Handled escalations and customer complaints and worked with customers and market teams to educate them on credit policies and procedures.

Education

Bachelor of Science - Business Administration

Cardinal Stritch University
Milwaukee, WI
12.2004

Skills

  • Loan Product Knowledge
  • Complex Problem-Solving
  • Customer Experience
  • Desktop Underwriter
  • Government Standards
  • Financial History Reviews

Timeline

Mortgage Underwriter IV

JPMorgan Chase
11.2019 - 09.2022

Home Equity Lead Underwriter

JPMorgan Chase
07.2011 - 11.2019

Small Business Sales Representative

AT&T
04.2010 - 04.2011

Loan Operations Manager

JPMorgan Chase
05.2004 - 05.2008

Bachelor of Science - Business Administration

Cardinal Stritch University

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KEVIN LANGE