BELLAMY AYO
Kissimmee,FL
Summary
Over 13 years in the fields of the Mortgage Industry . Highly skilled Loan with expertise from Mortgage Collections, Loss Mitigation, Processing, Closing and Underwriting & UW Trainer. Hardworking professional Knowledgeable in all credit procedures.
Overview
13
13
years of professional experience
Work History
MORTGAGE UNDERWRITER/MORTGAGE UNDERWRITER/Trainer
COVIUS LLC
Remote, United States
03.2021 - Current
- Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
- Verified integrity of applicants' information to minimize fraud.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Monitored pipelines to track and log status of loans.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
- Trained junior team members in underwriting procedures and loan quality grading standards.
- Checked personal and team calculations to validate information and underwriting decisions.
- Reviewed team underwriting decisions to identify incorrect actions and reverse previous decisions when merited.
- Balanced risk against profitability to make optimal business decisions and guided junior team members in making similar critical decisions.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
QUALITY CONTROL SPECIALIST
TRELIANT LLC
Remote, United States
02.2020 - 02.2021
- Testing military orders under the SCRA Service Member Relief Act
- Identify and verify exceptions within files
- Manage and prepare reports to find a clear and concise manner
- Checked for errors done by representatives before giving an approval to complete.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
- Created and maintained several databases to track statistical data.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Loss Mitigation Specialist
Planet Home Lending
Tampa, United States
05.2017 - 05.2019
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Utilize creativity in determining and recommending alternative collection or loss mitigation methods such as Modifications, Short Sales, Deed in Lieu of Foreclosure and
- Monitored pipelines to track and log status of loans.
- Report modification results to investors or federal agencies as required
- Debt Collection Practices and generally accepted accounting principles for modifications, short sales, Deeds in Lieu of Foreclosure, and Reinstatements
- Complete assignment of loans and determine if there is an alternative to foreclosure
- Preserve and secure vacant properties in a pre-REO status
- Remain knowledgeable of foreclosure, modification, and collection laws and regulations of each state for the portfolio assigned.
- Remained updated with latest information related to mortgage products and services being offered.
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
- Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
COMMERCIAL LOAN ASSOCIATE
QUANTUM SERVICING
Tampa, United States
07.2016 - 05.2017
- Order Valuations for Broker Price Opinions and Appraisals
- Reviewed Closed Deal Audits of Short Sale, Discounted Payoff, Modifications,
- Reinstatement, Deed in Lieu, Note Sale, Forbearance and Settlements
- Completed Pre-Negotiation Letter to begin working with the borrowers for a workout plan.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
MORTGAGE LOAN PROCESSOR/Mortgage Closer Specialist
MILLENNIUM GROUP/USAA
Tampa, United States
05.2015 - 06.2015
- Work with Title companies on title commitments, fees expectations
- Auditing Title companies
- Review HUD-1 Settlement Statements
- Reviewed Financial statements and completed loan submission packages
- Work each loan under the RESPA AND Truth in Lending Guidelines
- Verify files for residential loans, evaluating asset and income data, employers and credit bureaus
- Evaluating financial information including salary, assets, debt and expenses
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
Loss Mitigation Specialist
JP Morgan Chase
Tampa/Texas, United States
07.2008 - 04.2015
- Analyzing customers financial situation to determining the best possible workout using all loss mitigation options available
- Knowledge of FHA, VA and USDA Investor guidelines for workout options
- Recommend workouts that are appropriate to the situation according to the Net Present
- Value (NPV) results that are within internal guidelines and policies
- Negotiate and formalize repayment arrangements with customers when appropriate
- This includes verifying arrears, formulating terms of repayment
- Strong demonstrated ability to identify and investigate high risk/high exposure situations and escalate situations appropriately with recommendation for action
- Ensure requirements are met for deed-in-lieu and short pay transactions including reviewing title, trusted sales guarantees and encumbrance of record reports or other available information
- Coordinate and facilitate loss mitigation efforts with associated departments, foreclosure counsel, investors, Agencies, master servicing, default and real estate vendors and mortgage insurance companies Ensure the execution of modifications/repayment documents
- Comply with standards associated with customer contact including (Fair Debt Collections
- Practices Act) FDCPA regulations Handle inbound/outbound calls with customers.
- Remained updated with latest information related to mortgage products and services being offered.
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
- Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
- Created profitable and efficient solutions.
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
CUSTOMER SERVICE, S CREDIT OPERATIONS
Macys Credit And Customer Service
Clearwater, FL
02.2007 - 12.2007
- Review complaints and resolve the issues
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Offer repayment plans and settlements.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
Collection Specialist
I.C. Systems
Tampa, United States
07.2006 - 01.2007
- Creating payment plans and arrangements if the customer is unable to pay balance in full or settlement offers.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Used skip tracing and other techniques to locate debtors.
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved performance goals on consistent basis.
Education
Hillsborough Community College
Tampa, FLHIGH SCHOOL DIPLOMA - SPANISH AND ENGLISH
BREWSTER TECHNICAL
2005
Skills
- Property Evaluation
- Corporate Financial Statements
- Commercial Real Estate
- Government Lending
- Creditworthiness Determination
- Complaint Handling
- Loan Product Knowledge
- Credit History Review
- Loan Processing Coordination
- Desktop Underwriter
Languages
Spanish
Timeline
MORTGAGE UNDERWRITER/MORTGAGE UNDERWRITER/Trainer
COVIUS LLC
03.2021 - Current
QUALITY CONTROL SPECIALIST
TRELIANT LLC
02.2020 - 02.2021
Loss Mitigation Specialist
Planet Home Lending
05.2017 - 05.2019
COMMERCIAL LOAN ASSOCIATE
QUANTUM SERVICING
07.2016 - 05.2017
MORTGAGE LOAN PROCESSOR/Mortgage Closer Specialist
MILLENNIUM GROUP/USAA
05.2015 - 06.2015
Loss Mitigation Specialist
JP Morgan Chase
07.2008 - 04.2015
CUSTOMER SERVICE, S CREDIT OPERATIONS
Macys Credit And Customer Service
02.2007 - 12.2007
Collection Specialist
I.C. Systems
07.2006 - 01.2007
Hillsborough Community College
HIGH SCHOOL DIPLOMA - SPANISH AND ENGLISH
BREWSTER TECHNICAL
Similar Profiles
Anthony NgangmiAnthony Ngangmi
Application Support Analyst at Covius LLCApplication Support Analyst at Covius LLC
VANESSA OJO-IGBINOBAVANESSA OJO-IGBINOBA
Compliance Analyst/Underwriter at Covius LLCCompliance Analyst/Underwriter at Covius LLC
Joseph HuntJoseph Hunt
IT Desktop Support Tech 1 at CoviusIT Desktop Support Tech 1 at Covius