Kevin Lopez
Whitesboro
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Familiar with one, two, and four wire hydraulic hoses. Can repair and build new hydraulic hoses. Have knowledge in Gates hydraulic fittings and couplers.
Overview
13
13
years of professional experience
Work History
Store Manager
Pilot Point Auto Parts
07.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Repair and build hydraulic hoses regularly and have knowledge in the different types of Gates fittings and adapters.
- Know various types of heavy duty and light duty auto parts and their functions.
Education
Didn't Graduate -
North Central Texas College
Gainesville, TXSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Inventory management
- Familiar with heavy duty and light auto parts
- Proactive problem solving
- Hydraulic hose repair
- Knowledgeable in hydraulic fittings
Languages
5,5
Timeline
Store Manager
Pilot Point Auto Parts
07.2012 - Current
Didn't Graduate -
North Central Texas College