Kevin Lopez
Zephyrhills
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
1
1
year of professional experience
2021
2021
years of post-secondary education
Work History
Team Leader
Casino Tampa
Tampa
08.2024 - 09.2025
- Supervised team members to ensure compliance with gaming regulations.
- Coordinated daily operations to enhance customer service experiences.
- Managed scheduling and staffing to optimize floor coverage.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Established clear expectations for employees, providing guidance when needed.
- Reviewed completed work to verify consistency, quality, and conformance.
Team Leader
Casino Tampa
Tampa
08.2024 - 09.2025
- Supervised team members to ensure compliance with gaming regulations.
- Coordinated daily operations to enhance customer service experiences.
- Managed scheduling and staffing to optimize floor coverage.
Education
Braulio Alonso High School
Tampa, FLSkills
- Regulatory compliance
- Customer service
- Team supervision
- Operations management
- Team leadership
- Conflict resolution
- Effective communication
- Time management
- Decision making
- Attention to detail
- Analytical thinking
- Problem-solving
- Leadership
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Team Leader
Casino Tampa
08.2024 - 09.2025
Team Leader
Casino Tampa
08.2024 - 09.2025
Braulio Alonso High School