Kevin Mallard
Douglassville,WV
Summary
Extensive experience at Texas Department of Transportation, excelling in employee scheduling and customer relations. Proven track record in enhancing team performance and safety compliance, while fostering a positive work environment. Proficient in Excel, Access and committed to driving operational efficiency and employee development.
Overview
27
27
years of professional experience
Work History
Assistant Manager
Texas Department Of Transportation
07.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintain a safe work environment so they can develop into a safety minded employee, provided by using Hand Book of Safe Practices focus on safety.
- Check roads and row's for encroachments, base failures, edges, rutting, ditches, trees and cracking.
- Measure and Mark roads for overlaying, base failures, crack seal tree trimming.
- Schedule work assignment by preparing a daily work schedule for skilled employees, which consist of equipment, road charges, materials and whatever pertains to job task assigned.
- Make sure that the crew have a clear understanding on safety and what their job function consist of.
- TMUTCD : TxDot Traffic Control Plans ensure compliance of accurate typical applications.
- Goggle earth to insure employees and contractors, travel to correct locations, identify hazards, safe turn locations.
- Safety topics daily, Smith System, foundation 14, System safety
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and res
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development
Truck Driver
Headwater Construction ( Boral)
02.2013 - 07.2017
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Delivered Flyash and Cement to various cities in Texas
- Soil samples and pavement inspection
Delivery Driver Trainer
Labatt Food
11.2006 - 02.2013
- Leveraged technology to deliver engaging and interactive virtual training sessions, ensuring all drivers received consistent instruction regardless of location.
- Increased employee retention by fostering a supportive learning environment for new hires and existing drivers seeking professional development opportunities.
- Championed ongoing professional development opportunities for drivers by staying apprised of industry-relevant certifications or workshops that could benefit the team''s continued growth and success.
- Tracked trainee progress using data-driven metrics, adjusting instructional methods as needed to maximize individual success rates.
- Enhanced driver efficiency by implementing comprehensive training programs focused on safety, route optimization, and customer service.
On Site Manager
Xerox (MaryKay)
06.1998 - 11.2006
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Assisted in budget planning and financial forecasting for projects, contributing to cost-effective decisionmaking.
- Oversaw maintenance of materials and copiers, ensuring availability when needed to prevent delays or disruptions in workflow.
- Used various software Excel, word, access, alaxir, sysprint, wide format and x-dod printing
- Setup print que, docucare
Education
No Degree - Computer Drafting
Trinty Valley
Athen TexasHenderson High School
Henderson Texas05-1987
Skills
- Excel
- Access
- Word
- MMS
- Site Mgr
- Customer service
- Budget
- Customer relations
- Employee scheduling
- Meeting facilitation - play of the day
Timeline
Assistant Manager
Texas Department Of Transportation
07.2017 - Current
Truck Driver
Headwater Construction ( Boral)
02.2013 - 07.2017
Delivery Driver Trainer
Labatt Food
11.2006 - 02.2013
On Site Manager
Xerox (MaryKay)
06.1998 - 11.2006
No Degree - Computer Drafting
Trinty Valley
Henderson High School
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