Kevin Marshall

• Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
• Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
• Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
• Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
• Assessed electronic security systems and reported malfunctions.
• Provided first-line support to shift workers during incidents and escalated situations as appropriate.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Checked and verified photo identification prior to granting facility access.
• Secured personal and company goods against robbery, vandalism and illegal entry.
• Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Supported criminal investigations by collaborating fully with local law enforcement representatives.
• Completed full building and grounds patrols to spot and investigate concerns.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.

• Checked sorting machines and equipment for functionality and performed both regular maintenance and emergency repairs to restore functionality.
• Compressed materials into reusable, shippable or movable sizes using balers and other equipment.
• Operated forklifts, pallet jacks or front-end loaders to load bales, bundles or other heavy items onto trucks for shipping to smelters or other recycled materials processing facilities.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Maintained energy and enthusiasm in fast-paced environment.

Made sure theater rooms were clean and safe for customers to enjoy there movie experience

made sure the drink counters and front counters were clean as well as doing a parking lot police call on the property

providing a safe and friendly environment for customers coming in and also leaving

• Performed specialty treatments on stains.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Completed orders and organized product deliveries to meet customer timetables.
• Increased sales by offering advice on purchases and promoting additional products.
• Prepared large cash deposits with zero discrepancies.
• Developed, marketed and sold full range of products and support services.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Maintained records related to sales, returns and inventory availability.

• Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
• Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
• Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
• Installed new locks, door handles and door closers.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Inspected fire extinguisher equipment on state-mandated schedule.
• Calibrated temperature and equipment settings to optimize performance.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
• Checked for storm damage around property and contacted supervisor with findings.