Kevin Mathew
Ocala,FL
Summary
Dynamic Application Support Manager with a proven track record at Colen Built Development, enhancing application performance and compliance. Skilled in IT policy development and team building, I effectively influenced executive decisions through strategic reporting and user acceptance testing, ensuring robust application security and seamless software implementations.
Overview
14
14
years of professional experience
Work History
Application Support Manager
Colen Built Development
Ocala, FL
05.2012 - Current
- Identified areas of improvement in existing applications
- Collaborated with developers to ensure that applications are properly tested before deployment.
- Ensured compliance with company policies related to application security.
- Developed and implemented IT policies and procedures for application support.
- Maintained records of application support activities, and documented solutions to common problems.
- Recruited and supervised application support staff.
- Delivered reports to the C-Suite, influencing business decisions and financial strategies.
- Organized training sessions for staff on new software implementation.
- Provided technical support during software implementation projects when necessary.
- Participated in the development of disaster recovery plans.
Database Administrator
Mediaservices, LLC
Charleston, SC
05.2011 - 05.2012
- Migrated existing databases from one platform to another with minimal downtime.
- Performed regular health checks on all databases to ensure optimal performance levels are maintained.
- Conducted regular database capacity planning to accommodate business growth.
Education
Master of Science - Information Security
Nova Southeastern University
Davie, FL05-2011
Skills
- Application support and security
- IT policy development
- User acceptance testing
- SQL reporting and optimization
- Vendor and people management
References
References available upon request.
Timeline
Application Support Manager
Colen Built Development
05.2012 - Current
Database Administrator
Mediaservices, LLC
05.2011 - 05.2012
Master of Science - Information Security
Nova Southeastern University
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