Dynamic professional specializing in sports facilitation and facility management. Proven track record in conflict resolution and team leadership. Committed to enhancing community recreational experiences through effective program implementation.
Overview
25
25
years of professional experience
Work History
Assistant Recreation Leader
City Of Philadelphia Parks And Recreation
Philadelphia, Pennsylvania
07.2012 - Current
Developed and organized recreational programs for diverse community groups and age levels, fostering inclusivity and engagement.
Facilitated sports activities that encouraged teamwork and improved physical fitness, enhancing participant experiences.
Managed facility schedules to optimize use of park spaces and resources.
Collaborated with local organizations to expand and enrich recreational offerings, strengthening community ties.
Office Manager
Jackson Hewitt Tax Svc
Philadelphia, Pennsylvania
01.2001 - Current
Streamlined office operations and workflow, enhancing efficiency for tax preparation services.
Coordinated team schedules, ensuring optimal coverage during peak tax season.
Oversaw client communications, resolving inquiries to maintain client satisfaction.
Implemented secure filing systems for confidential client documents.
Trained new staff on office procedures and software usage.
Monitored client payments and contacted those with past due accounts promptly.
Education
Associate of Science -
Thaddeus Stevens College of Technology
Lancaster, PA
05-1995
Skills
Facility management
Sports programming
Staff scheduling
Team leadership
Problem solving
Conflict resolution
Customer service
Active listening
Affiliations
Coaches Liaison- South Philly Sigma Sharks Board Member Since 2015 Coach Since 1997
Recreation Leader/Assistant Manager at City Of Albuquerque Parks And Recreation DeptRecreation Leader/Assistant Manager at City Of Albuquerque Parks And Recreation Dept