Kevin McCartney
Las Vegas
Summary
I'm An exceptional front-of-house professional with extensive experience across multiple positions in Las Vegas, excelling in customer service, hospitality, and leadership. With a strong background in roles such as server, bartender, and host, I possess a deep understanding of the fast-paced Las Vegas service industry. Known for my attention to detail, excellent communication skills, and ability to manage high-pressure situations, consistently delivering outstanding guest experiences.
Overview
14
14
years of professional experience
Work History
Bartender
Cabo Wabo
08.2014 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Pf Changes
10.2013 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Giordano's Pizza
06.2017 - 09.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
PJ Clarke's
03.2011 - 10.2013
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
GP High
Grand Prairie, TX07-2010
Timeline
Bartender
Giordano's Pizza
06.2017 - 09.2019
Bartender
Cabo Wabo
08.2014 - Current
Server
Pf Changes
10.2013 - Current
Server
PJ Clarke's
03.2011 - 10.2013
High School Diploma -
GP High
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