Kevin Mcfarland
Oakley,CA
Summary
Customer service specialist with diverse experience in retail environments. Background includes roles in dealership auto parts, encompassing parts delivery, shipping and receiving, and inventory management. Proven ability to assist service departments and customers, both wholesale and retail, with parts inquiries and logistics. Skilled in phone communication and coordinating deliveries effectively.
Overview
33
33
years of professional experience
Work History
Head Cashier
Sprouts Farmer Market
03.2024 - Current
- Maintained clean and organized workspaces to enhance shopping experience for customers.
- Mentored new cashiers, fostering productivity through comprehensive training programs.
- Assisted customers with purchasing, item location, and enrollment in reward programs.
- Resolved escalated customer concerns with professionalism and commitment to satisfactory outcomes.
- Educated employees on register operations, merchandising techniques, and customer service best practices.
Clerk
WinCo Foods
11.2021 - Current
- I work in the pizza department and cashier.
Parts Specialist
Auto parts connection
02.2015 - 03.2020
- Did dealership automotive parts marketing.
Parts Specialist
Walnut Creek Volvo
03.2010 - 01.2014
- I worked the front parts counter helping retail customers, answering phones and assisting the new car department with obtaining parts.
Parts Specialist
Fremont Nissan
06.1997 - 02.2010
- I worked the back parts counter assisting mechanics in the service department.
Parts Specialist
Hayward Nissan
04.1992 - 04.1997
- I worked the back parts counter assisting the service department with parts, answering phones helping retail and wholesale customers.
Education
Associate in Arts - Arts and Humanities
Los Medanos College
Pittsburgh, PA05.2019
Associate in Fine Arts - Fine Arts
Los Medanos College
Pittsburg, CA04.2019
Skills
- Customer support expert
Timeline
Head Cashier
Sprouts Farmer Market
03.2024 - Current
Clerk
WinCo Foods
11.2021 - Current
Parts Specialist
Auto parts connection
02.2015 - 03.2020
Parts Specialist
Walnut Creek Volvo
03.2010 - 01.2014
Parts Specialist
Fremont Nissan
06.1997 - 02.2010
Parts Specialist
Hayward Nissan
04.1992 - 04.1997
Associate in Arts - Arts and Humanities
Los Medanos College
Associate in Fine Arts - Fine Arts
Los Medanos College
Similar Profiles
Ray MezzanattoRay Mezzanatto
Cashier at Sprouts Farmer MarketCashier at Sprouts Farmer Market
Raveen GrimesRaveen Grimes
Head Cashier Supervisor at Sprouts Farmer MarketHead Cashier Supervisor at Sprouts Farmer Market
Blair WilliamsBlair Williams
Assistant Bakery Manager at Sprouts Farmer MarketAssistant Bakery Manager at Sprouts Farmer Market
Joshua BallesterosJoshua Ballesteros
Operations Manager – Energy Sciences Area at Lawrence Berkeley National LaboratoryOperations Manager – Energy Sciences Area at Lawrence Berkeley National Laboratory
Amanda HurdAmanda Hurd
AR Representative at Golden State Orthopedics and SpineAR Representative at Golden State Orthopedics and Spine