Kevin McLin
Maurepas,Louisiana
Summary
Accomplished Senior Program & Project Manager with a proven track record at Blue Cross and Blue Shield of Louisiana, specializing in project scope management and effective stakeholder communication. Expert in leading cross-functional teams to exceed business objectives, achieving significant efficiency gains, and fostering strong relationships. Demonstrates exceptional analytical problem-solving and mentoring skills, ensuring project success and stakeholder satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Program Manager
Blue Cross and Blue Shield of Louisiana
01.2019 - 02.2025
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
- Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
- Mentored and supported [Number] [Type] department employees to create strong workplace culture.
- Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
- Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
- Resolved conflicts among team members to maintain a cohesive working environment focused on achieving shared goals.
- Leveraged industry best practices to optimize program management processes throughout the company.
- Optimized resource allocation, ensuring projects were delivered within budget and scope.
- Improved stakeholder satisfaction with regular, transparent communication and updates on project progress.
- Orchestrated phased roll-out of complex programs, ensuring seamless transitions and minimal disruption.
- Developed comprehensive risk management plans to mitigate potential issues, safeguarding project outcomes.
- Pioneered adoption of new project management software, enhancing team collaboration and productivity.
- Led cross-functional teams to facilitate collaborative efforts, resulting in successful launch of key initiatives.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Project Manager
Blue Cross Blue Shield of Louisiana
02.2012 - 01.2019
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Project Manager
Blue Cross Blue Shield of Louisiana
01.2001 - 01.2012
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Education
Bachelor of Science - Marketing Research
Louisiana State University
Baton Rouge, LA12-2000
Skills
- Project Scope Management
- Client relationship management
- Project Planning Expertise
- Analytical Problem-Solving
- Project plan development
- Project Timeline Management
- Cross-Functional Project Leadership
- Effective Team Communication
- Effective Stakeholder Communication
- Complex Problem-solving
- Strong analytical skills
- Meeting facilitation
- Advanced problem solving
- Training and mentoring
- Risk management
- Best practices implementation
- Coaching and mentoring
- Requirements gathering
- Team collaboration
- Excellent communication
- Detail-oriented
- Time management
- Relationship building
- Stakeholder relations
- Root-cause analysis
- Systems installation, configuration, and upgrading
- Functional & business requirements
- Organizational skills
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- SAFe 5 Agilist Certification - Scaled Agile, Inc.
- Project Management Professional (PMP) - Project Management Institute.
Timeline
Senior Program Manager
Blue Cross and Blue Shield of Louisiana
01.2019 - 02.2025
Senior Project Manager
Blue Cross Blue Shield of Louisiana
02.2012 - 01.2019
Project Manager
Blue Cross Blue Shield of Louisiana
01.2001 - 01.2012
- Certified ScrumMaster (CSM) - Scrum Alliance.
- SAFe 5 Agilist Certification - Scaled Agile, Inc.
- Project Management Professional (PMP) - Project Management Institute.
Bachelor of Science - Marketing Research
Louisiana State University
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