Drive to the home of Spectrum cable/internet customers to collect delinquent balance or equipment of the customer.
Work with the general manager to target specific areas and customers for collections.
Tactfully work with the customer for payment or equipment collection
Employee of the month 13 times
Ranked number 1 in collections out of 40 collection agents in the country multiple years
High Speed Filler Operator
LiDestri Food and Beverage
Rochester, NY
09.2010 - 01.2014
Worked a fast pace line, filling jars of pasta sauces, salsas, and dips for brands like Tostitos, Classico, and Barilla
Averaged 240,000 jars filled per shift, well above the normal average
Averaged 550-650 jars filled per minute on a regular shift
Trained 10 new employees how to work on the line
Tested the manufacturing equipment every 15 minutes to ensure proper functioning
Entered reasons into computer for any manufacturing malfunctions
Reached the highest grade the position offers
Equipment Yard Manager
Volvo American Rentals
Rochester, NY
03.2007 - 08.2010
Effectively organized, managed and maintained yard
Interacted with customers to file the proper paperwork for equipment pick up
Loaded, unloaded, and delivered for customers daily
Cleaned and lined up construction equipment for check in
Trained new employees on how to manage equipment yard
During winter months loaded customers with bulk salt and bagged salt
Worked with outside sales representatives in marketing project; worked and traveled the entire greater Rochester territory for potential customers lead for sales representatives
Able to operate all of Volvo American Rentals Construction equipment, which included: Excavator (large or small), Boom Lift, Scissor Lift, Fork Lift, Skid Steer (all attachments), Auger Rollers (large or small), Bull Dozer, Back Hoe, Mortar and Concrete Mixer, Sky Track, Walk Behind Saw (any size), Floor Grinders, Trench Rollers, Trench Boxes, Pressure Washers
Parts Washing Finishing Operator
Kaddis Manufacturing
Rochester, NY
09.2003 - 03.2007
Responsible for washing, drying, and weighing manufactured machine parts
Worked fast and efficient to ensure correct size parts were in correct containers
Identified damaged parts
Entered production counts for weighing
Tumbled machine parts to remove burrs, ensuring smooth surfaces on parts
Education
Regents Diploma -
Greece Athena
Rochester
01.2003
Skills
Debt collection
Asset recovery
Billing problem resolution
Field investigation
Payment posting
Persuasion techniques
Commercial construction experience
Operator signaling
Equipment Operation
Safety Protocols
Multi-tasking
Adaptability
Relevanttrainingandcertifications
Volvo American Rentals, Rochester, NY, Boom and Scissor Lift License, 03/01/08
Volvo American Rentals, Rochester, NY, Fork Lift License, 03/01/08