Kevin Messenger
Tunnelton
Summary
Dynamic team leader with a proven track record at Tractor Supply, excelling in performance management and conflict resolution. Expert in customer service and inventory management, I consistently enhance team productivity and client satisfaction through innovative solutions and effective delegation. Committed to fostering a collaborative and inclusive work environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Team Leader
Tractor Supply
08.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Pro Specialist in Contractor Sales
Lowes Home Improvment
06.2019 - 04.2020
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Millwork Specialist
Lowes Home Improvment
05.2019 - 04.2021
- Collaborated with sales team to develop comprehensive proposals that exceeded client expectations and increased revenue.
- Conducted regular inventory audits for efficient stock management, reducing waste and optimizing resource allocation across projects.
- Designed innovative millwork solutions that incorporated cutting-edge technology, elevating the overall aesthetic of clients'' spaces.
- Enhanced customer satisfaction by providing expert consultation on millwork design and product selection.
Education
Physical Education
West Virginia University
Morgantown, WVAssociate Certification In Surgical Technology - Surgical Procedures
Mon Technical Education
Morgantown, WVSkills
- Team leadership
- Performance management
- Conflict resolution
- Customer service
- Inventory management
- Problem solving
- Time management
Timeline
Team Leader
Tractor Supply
08.2024 - Current
Pro Specialist in Contractor Sales
Lowes Home Improvment
06.2019 - 04.2020
Millwork Specialist
Lowes Home Improvment
05.2019 - 04.2021
Physical Education
West Virginia University
Associate Certification In Surgical Technology - Surgical Procedures
Mon Technical Education
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