Kevin Michaud
Certified Automotive Technician
Peterborough,NH
Summary
Hardworking Automotive Technician with 9 years of experience in field. I am eager to contribute to team success as I have done through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in policing.
Overview
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Certified Automotive Technician
United States Postal Service, USPS
Manchester, NH
12.2012 - Current
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Diagnosed malfunctions and developed effective resolutions with minimal oversight.
- Maintained cleanliness, safety and efficiency of garage.
- Performed safety and emissions inspections.
- Communicated issues to supervisor and helped develop solutions.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Attended safety meetings and implemented policies with junior team members.
Machine Operator
New Hampshire Ball Bearings Inc.
Peterborough, NH
06.2012 - 12.2012
- Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
- Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Assistant Front End Manager
Stop & Shop
North Andover, MA
09.2004 - 11.2012
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Education
Associate of Science - Fire Prevention And Safety Technology
North Shore Community College
Danvers, MA 09.2008 - 05.2010
Associate of Science - Automotive Technology
Nashua Community College
Nashua, NH 09.2010 - 05.2012
Skills
Effective Communication
Dependability
Problem-solving
Critical thinking
Team work
Willingness to learn
Adaptability
Problem diagnosis
Motor repairs
Safety procedures
Diagnostic systems
Timeline
Certified Automotive Technician
United States Postal Service, USPS
12.2012 - Current
Machine Operator
New Hampshire Ball Bearings Inc.
06.2012 - 12.2012
Associate of Science - Automotive Technology
Nashua Community College
09.2010 - 05.2012
Associate of Science - Fire Prevention And Safety Technology
North Shore Community College
09.2008 - 05.2010
Assistant Front End Manager
Stop & Shop
09.2004 - 11.2012