Kevin Miller

Providing technical consulting, small appliance troubleshooting, and maintenance for local clients, while also engaging in volunteer work and attending industry events, workshops, and seminars.

Managed installations, maintenance, and repair of analytical instrumentation, including mass spectrometers (LCMS), liquid chromatography systems (HPLC), and NMR.

Ensured safety compliance by adhering to protocols for handling hazardous materials. Lead training sessions on equipment use and maintenance procedures, and collaborated with Product Support and R&D teams to enhance equipment performance.

Supported automation systems and managed preventive maintenance for the technician team. Experienced with process tools, high-throughput liquid-handling systems, and safe handling of process gases.

Managed laboratory equipment inventory, asset relocation, and laboratory moves. Experience with Python, MS Word, Excel, and Salesforce.

Supported the Stanford Virology Lab with Qiacube, Symphony, and automated DNA instrumentation, including liquid handling systems.

Managed installation schedules, preventive maintenance, and repairs, using Salesforce for scheduling and inventory management.

Managed installations and support for Magnetic Particle Imaging systems, ensuring compliance with international and U.S. Regulations and standards.

Leveraged expertise with electronic test equipment for troubleshooting and issue resolution, and collaborated with internal R&D to optimize the instrument platform.

On-site Support Engineer for cIEF and Western blot instrumentation at Genentech, collaborating with engineering to optimize instrument performance.

Managed the installation, configuration, and commissioning of equipment both domestically and internationally, and provided regular maintenance, troubleshooting, and repairs for the Genentech GMP facility.

Provide support for HPLC, and Single Quad Mass LCMS Instrumentation for clients. Managed preventive maintenance schedules, repairs, and inventory, collaborating with Logistics to improve internal processes.

On-site service engineer providing hardware, software, and chemistry support for LCMS triple quad systems at Genentech.

Installed, configured, and commissioned instrumentation at customer sites, while performing regular maintenance, troubleshooting, and repairs to minimize downtime.