Kevin Misaell Santos
Long Beach,CA
Summary
Supply chain and logistics professional with 9 years of progressive experience across freight forwarding, export operations, and dispatch coordination. Proven ability to manage complex supply chains, drive cost savings, and lead cross-functional collaboration on high-stakes shipments. Adept in hazardous material handling, export documentation, and vendor negotiations, with a track record of supporting leadership in process improvement and team development. Committed to maintaining compliance with global trade regulations while delivering efficient, customer-focused solutions.
Overview
10
10
years of professional experience
Work History
Senior Export Agent
Yusen Logistics (Americas) Inc.
01.2021 - 04.2025
- Managed end-to-end export operations for diverse FCL, LCL, hazardous, and out-of-gauge shipments.
- Negotiated competitive rates with vendors such as carriers, trucking providers, co-loaders, and warehouses, reducing overall spend year-over-year.
- Optimized internal workflows with Excel-based tools and existing internal systems, boosting operational efficiency.
- Ensured compliance with TSA, IMDG, and CTPAT regulations.
- Assisted supervisor with special shipment projects and team training.
Customer Service Specialist
Blu Logistics USA
06.2019 - 12.2020
- Coordinated high-volume ocean export shipments, shortening booking-to-sail cycle time by streamlining documentation workflows.
- Negotiated carrier and vendor rates that delivered measurable cost savings while sustaining service quality.
- Maintained consistently high documentation accuracy across bills of lading, commercial invoices, and packing lists, earning positive audit feedback.
Ocean Export Agent
Yusen Logistics (Americas) Inc.
03.2017 - 06.2019
- Oversaw export bookings and customs filings for key accounts, maintaining full compliance with U.S. and destination-country regulations.
- Prepared and submitted AES filings, certificates of origin, and letters of credit, ensuring all documentation met strict deadlines.
- Coordinated sailing schedules with origin and destination offices, reducing dwell time and improving customer visibility.
- Generated spot quotes and routing options for the sales team, supporting revenue growth and margin objectives.
- Tracked carrier KPIs and participated in vendor performance reviews, escalating service failures and driving corrective actions.
Logistics Agent
Yusen Logistics (Americas) Inc.
07.2016 - 03.2017
- Processed export documentation and coordinated warehouse operations, consistently meeting delivery deadlines.
- Administered inventory within the CFS using CargoWise, providing real-time status updates to internal teams and customers.
- Arranged domestic intermodal and truck moves, balancing cost and service while supporting customer requirements.
- Conducted proactive reconciliation of inventory variances, reducing discrepancies and increasing customer satisfaction.
- Supported staging operations through efficient layout planning and task coordination, enhancing throughput and reducing mispicks.
Dispatch Coordinator
National Freight Logistics LLC
07.2015 - 06.2016
- Coordinated daily dispatch schedules for port drayage operations, ensuring container pickups and returns met tight terminal cut-offs.
- Maintained up-to-date communication with drivers, warehouses, and customers to minimize delays and resolve exceptions in real-time.
- Scheduled and tracked port-to-door drayage moves, maintaining strong in-gate compliance before per-diem cut-off.
- Created and maintained dispatch logs and delivery confirmations, improving traceability and minimizing service disputes.
- Built Excel dashboards adopted department-wide, increasing workflow visibility and cutting data-entry time 30%.
- Verified chassis availability, coordinated splits, and monitored turn-times to maximize fleet efficiency.
Education
Bachelor of Science - Operations & Supply Chain Management, Management
California State University
Long Beach, CA12.2025
A.S. - Business Administration
Long Beach City College
Long Beach, CASkills
- Procurement Support & Vendor Negotiation
- Regulatory Compliance (TSA - IMDG - CTPAT)
- Schedule / Cost / Quality Tracking
- Risk Mitigation & Continuous Improvement
- Supplier Relationship Management
- International Freight (FCL - LCL - Hazardous - OOG)
- AES Filings & Export Controls
- DOT & IMDG Haz-Mat Certification
- Advanced Microsoft Office (Excel - Word - PowerPoint)
- Bilingual: English & Spanish
- International trade expertise
- Documentation preparation
Timeline
Senior Export Agent
Yusen Logistics (Americas) Inc.
01.2021 - 04.2025
Customer Service Specialist
Blu Logistics USA
06.2019 - 12.2020
Ocean Export Agent
Yusen Logistics (Americas) Inc.
03.2017 - 06.2019
Logistics Agent
Yusen Logistics (Americas) Inc.
07.2016 - 03.2017
Dispatch Coordinator
National Freight Logistics LLC
07.2015 - 06.2016
A.S. - Business Administration
Long Beach City College
Bachelor of Science - Operations & Supply Chain Management, Management
California State University
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