Professional in patient care and facility management. I have skills in visitor screening and appointment coordination. Managed patient and visitor flow in healthcare settings. Experienced in data entry and record keeping using EPIC and Passage Point to optimize operations. Also Skilled in audio recording and editing, enhancing sound quality for diverse projects.
Overview
6
6
years of post-secondary education
16
16
years of professional experience
Work History
Client Navigator Level 1.
NYCHHC. Kings County Hospital Behavior Health
Brooklyn, NY
05.2021 - Current
Coordinated patient navigation services within Kings County Hospital's behavioral health clinic.
Greeted patients and visitors and identified services required to facilitate their flow throughout the facility.
Assisted visitors and patients in completing Point of Entry questions to facilitate efficient facility access.
Monitored the facility entrance and lobby to ensure everyone is socially distanced.
Provided clear and accurate answers to questions asked by visitors and patients.
Greeted employees and reviewed Point of Entry responses to ensure compliance with health protocols.
Coordinated scheduling appointments and processing referrals for patients to streamline patient navigation.
Verify appointments using EPIC.
Maintained accurate records and performed data entry tasks to ensure information was organized.
Restocked personal protective equipment supplies to ensure availability for staff and visitors. (Mask, gloves, Hand sanitizer)
Provided patient care, managed facility operations, and handled administrative tasks.
Recording Engineer
Lafayette Stokely
New York, NY
07.2013 - 12.2013
Recorded and edited audio to improve sound quality and clarity for final production.
Mixed tracks using EQ, compression, reverb, and level balancing.
Adjust the tone and volume of recordings to meet production standards.
Adjusted tone and volume of recordings to align with production standards.
Recording Engineer
TheDigitalDawgsLLC
New York, NY
06.2012 - 10.2012
Recorded vocals and instruments inside TheDigitalDawgsLLC's digital audio workstations.
Mixed tracks using EQ, compression, reverb, and level balancing.
Recorded vocals and instruments inside TheDigitalDawgsLLC's digital audio workstations.
Adjusted tone and volume of recordings in studio to ensure compliance with production standards.
Operated microphones, interfaces, and studio monitoring equipment to facilitate smooth recording sessions.
Package Handler/ Driver Helper
UPS
NY, NY
10.2010 - 02.2011
Loaded and unloaded packages from UPS trailers and package cars
Sorted parcels by destination using UPS conveyor and scan systems
Scanned packages to verify routing and tracking information
Stacked, staged, and organized shipments for efficient sortation
Inspected packages for damage and reported handling concerns
Followed UPS safety procedures during lifting and moving tasks
Assisted in loading delivery trucks with prepared packages.
Labeled parcels accurately according to company guidelines.
RN Network Navigator Inpatient, Trauma Service at Vanderbilt University Medical CenterRN Network Navigator Inpatient, Trauma Service at Vanderbilt University Medical Center